Verizon

4.8
469 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lincoln City, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4095 Nw Logan Rd, Lincoln City, OR
97367, United States

Hours

Reviews

4.8
466 reviews
5 stars
428
4 stars
15
3 stars
3
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members like Greg and Colby, highlighting their patience and ability to resolve issues.

Mixed Experiences

Some reviews indicated inconsistent service, with experiences ranging from excellent to rude and unprofessional behavior from certain employees.

Efficiency

Customers appreciated the quick service and efficiency, especially when staff were able to handle multiple customers simultaneously.

Appointment System

The appointment system received positive feedback, allowing customers to avoid long wait times and receive focused attention.

Store Atmosphere

The store atmosphere was generally described as friendly and relaxed, contributing to a positive customer experience.
  • JC
    John Clements
    4 days ago
    5.0
    Colby helped my wife and I get new phones and he was very knowledgeable. The whole process was smooth and easy.
  • SC
    Sharon Courtney
    Nov 7, 2025
    5.0
    Colby was the poster child for excellent and top notch customer service. He was professional, kind, knowledgeable, and extremely detailed. Thanks to Colby - I'm a satisfied Verizon customer! Cheers!
  • DS
    Daniel Starck
    Nov 2, 2025
    5.0
    I was pleasantly surprised at how simple and convenient it was for me to replace my lost phone. Staff was quick and friendly. I am very grateful and hope others get to experience the fantastic service that enjoyed.
  • TD
    Tiffany Davis
    Sep 30, 2025
    5.0
    Thank you Trenton and Colby for getting my business phone working in correct order again.
  • DT
    Dawn Turner
    Sep 27, 2025
    1.0
    Chris at this location today 9-27-25 around 5:30, was extremely rude and unprofessional about us not wanting to update our existing plan, we've had several employees look into this only to have no price change. He was a handful and made this whole experience undesired, changing providers may be needed after this.

Frequently Asked Questions About Verizon

What types of devices and products can I find at Victra — Verizon Authorized Retailer in Lincoln City?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection from brands like Verizon Wireless, Apple, Samsung, Motorola, and more.

What are the store hours for Victra — Verizon Authorized Retailer in Lincoln City?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.