Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lincoln City, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
469 reviews
5 stars
431
4 stars
15
3 stars3
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, particularly highlighting employees like Greg and Colby for their exceptional service.
Store Experience
The store environment was generally described as clean and professional, with some customers appreciating the efficiency of appointments to avoid long wait times.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude or unprofessional behavior from some staff members, leading to inconsistent customer experiences.
Technical Assistance
Customers frequently mentioned the staff's ability to assist with technical issues and device setups, with several reviews specifically commending the thoroughness and patience of employees.
- ZBZoe BaynesDec 17, 20255.0Chris is awesome! He went above and beyond. The best help ever! Thank you Chris!
- JJJimDec 13, 20255.0Better off going to the store. Everything gets fixed right away. Unlike when calling in. And you get the rep with a language barrier. That adds what you don't want or need. The store is clean, employees are knowledgeable and friendly.
- JCJohn ClementsNov 20, 20255.0Colby helped my wife and I get new phones and he was very knowledgeable. The whole process was smooth and easy.
- SCSharon CourtneyNov 7, 20255.0Colby was the poster child for excellent and top notch customer service. He was professional, kind, knowledgeable, and extremely detailed. Thanks to Colby - I'm a satisfied Verizon customer! Cheers!
- DSDaniel StarckNov 2, 20255.0I was pleasantly surprised at how simple and convenient it was for me to replace my lost phone. Staff was quick and friendly. I am very grateful and hope others get to experience the fantastic service that enjoyed.
Frequently Asked Questions About Verizon
What types of devices and products can I find at Victra — Verizon Authorized Retailer in Lincoln City?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection from brands like Verizon Wireless, Apple, Samsung, Motorola, and more.
What are the store hours for Victra — Verizon Authorized Retailer in Lincoln City?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does Victra in Lincoln City offer in-store pickup services?
Yes, Victra offers in-store pickup services for your convenience.
What payment options are accepted at Victra — Verizon Authorized Retailer?
Victra accepts various payment methods including American Express, Discover, Mastercard, Visa, Apple Pay, Samsung Pay, Android Pay, cash, and debit cards.
Does Victra provide electronics recycling services at this location?
Yes, Victra offers electronics recycling services to help you dispose of your devices responsibly.
Is the Victra store in Lincoln City welcoming to the LGBTQ community?
Yes, Victra welcomes LGBTQ customers and strives to create a friendly and inclusive environment.
Which wireless brands are available at Victra in Lincoln City?
Victra carries products from top wireless brands such as Verizon Wireless, Apple, Samsung, Motorola, Google, and more.
What are some dining options near Victra — Verizon Authorized Retailer in Lincoln City?
Nearby dining options include Pho Lincoln, an Asian restaurant specializing in Vietnamese cuisine, Figaro's Pizza for pizza lovers, and ZENSHI Handcrafted Sushi for sushi and diner-style meals.
Where can I go for fitness or wellness activities near Victra in Lincoln City?
Customers can visit Snap Fitness gym nearby for a workout or relax at Oceanside Foot & Body Massage, a spa and wellness center close to Victra.
Are there convenient places to shop near Victra in Lincoln City?
Yes, Lincoln City Plaza and Bi-Mart are nearby shopping centers, along with specialty stores like JOANN Fabric and Craft Stores and Diamonds By The Sea for jewelry.