Verizon

4.8
472 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lincoln City, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
4095 Nw Logan Rd, Lincoln City, OR
97367, United States

Hours

Reviews

4.8
469 reviews
5 stars
431
4 stars
15
3 stars
3
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, particularly highlighting employees like Greg and Colby for their exceptional service.

Store Experience

The store environment was generally described as clean and professional, with some customers appreciating the efficiency of appointments to avoid long wait times.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude or unprofessional behavior from some staff members, leading to inconsistent customer experiences.

Technical Assistance

Customers frequently mentioned the staff's ability to assist with technical issues and device setups, with several reviews specifically commending the thoroughness and patience of employees.
  • ZB
    Zoe Baynes
    Dec 17, 2025
    5.0
    Chris is awesome! He went above and beyond. The best help ever! Thank you Chris!
  • JJ
    Jim
    Dec 13, 2025
    5.0
    Better off going to the store. Everything gets fixed right away. Unlike when calling in. And you get the rep with a language barrier. That adds what you don't want or need. The store is clean, employees are knowledgeable and friendly.
  • JC
    John Clements
    Nov 20, 2025
    5.0
    Colby helped my wife and I get new phones and he was very knowledgeable. The whole process was smooth and easy.
  • SC
    Sharon Courtney
    Nov 7, 2025
    5.0
    Colby was the poster child for excellent and top notch customer service. He was professional, kind, knowledgeable, and extremely detailed. Thanks to Colby - I'm a satisfied Verizon customer! Cheers!
  • DS
    Daniel Starck
    Nov 2, 2025
    5.0
    I was pleasantly surprised at how simple and convenient it was for me to replace my lost phone. Staff was quick and friendly. I am very grateful and hope others get to experience the fantastic service that enjoyed.

Frequently Asked Questions About Verizon

What types of devices and products can I find at Victra — Verizon Authorized Retailer in Lincoln City?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection from brands like Verizon Wireless, Apple, Samsung, Motorola, and more.

What are the store hours for Victra — Verizon Authorized Retailer in Lincoln City?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.