Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lincoln City, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
466 reviews
5 stars
428
4 stars
15
3 stars3
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members like Greg and Colby, highlighting their patience and ability to resolve issues.
Mixed Experiences
Some reviews indicated inconsistent service, with experiences ranging from excellent to rude and unprofessional behavior from certain employees.
Efficiency
Customers appreciated the quick service and efficiency, especially when staff were able to handle multiple customers simultaneously.
Appointment System
The appointment system received positive feedback, allowing customers to avoid long wait times and receive focused attention.
Store Atmosphere
The store atmosphere was generally described as friendly and relaxed, contributing to a positive customer experience.
- JCJohn Clements4 days ago5.0Colby helped my wife and I get new phones and he was very knowledgeable. The whole process was smooth and easy.
- SCSharon CourtneyNov 7, 20255.0Colby was the poster child for excellent and top notch customer service. He was professional, kind, knowledgeable, and extremely detailed. Thanks to Colby - I'm a satisfied Verizon customer! Cheers!
- DSDaniel StarckNov 2, 20255.0I was pleasantly surprised at how simple and convenient it was for me to replace my lost phone. Staff was quick and friendly. I am very grateful and hope others get to experience the fantastic service that enjoyed.
- TDTiffany DavisSep 30, 20255.0Thank you Trenton and Colby for getting my business phone working in correct order again.
- DTDawn TurnerSep 27, 20251.0Chris at this location today 9-27-25 around 5:30, was extremely rude and unprofessional about us not wanting to update our existing plan, we've had several employees look into this only to have no price change. He was a handful and made this whole experience undesired, changing providers may be needed after this.
Frequently Asked Questions About Verizon
What types of devices and products can I find at Victra — Verizon Authorized Retailer in Lincoln City?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection from brands like Verizon Wireless, Apple, Samsung, Motorola, and more.
What are the store hours for Victra — Verizon Authorized Retailer in Lincoln City?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does Victra in Lincoln City offer in-store pickup services?
Yes, Victra offers in-store pickup services for your convenience.
What payment options are accepted at Victra — Verizon Authorized Retailer?
Victra accepts various payment methods including American Express, Discover, Mastercard, Visa, Apple Pay, Samsung Pay, Android Pay, cash, and debit cards.
Does Victra provide electronics recycling services at this location?
Yes, Victra offers electronics recycling services to help you dispose of your devices responsibly.
Is the Victra store in Lincoln City welcoming to the LGBTQ community?
Yes, Victra welcomes LGBTQ customers and strives to create a friendly and inclusive environment.
Which wireless brands are available at Victra in Lincoln City?
Victra carries products from top wireless brands such as Verizon Wireless, Apple, Samsung, Motorola, Google, and more.
What are some dining options near Victra — Verizon Authorized Retailer in Lincoln City?
Nearby dining options include Pho Lincoln, an Asian restaurant specializing in Vietnamese cuisine, Figaro's Pizza for pizza lovers, and ZENSHI Handcrafted Sushi for sushi and diner-style meals.
Where can I go for fitness or wellness activities near Victra in Lincoln City?
Customers can visit Snap Fitness gym nearby for a workout or relax at Oceanside Foot & Body Massage, a spa and wellness center close to Victra.
Are there convenient places to shop near Victra in Lincoln City?
Yes, Lincoln City Plaza and Bi-Mart are nearby shopping centers, along with specialty stores like JOANN Fabric and Craft Stores and Diamonds By The Sea for jewelry.