Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lebanon, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
341 reviews
5 stars
269
4 stars
31
3 stars
9
2 stars
6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, often going above and beyond to assist.
Staff Knowledge
The staff was frequently described as knowledgeable about products and services, helping customers make informed decisions.
Efficiency
Several reviews highlighted the quick and efficient service, with many customers noting that their issues were resolved in a timely manner.
Positive Experiences
Numerous customers reported having excellent experiences, particularly with specific staff members like Shane and Derrick.
Mixed Reviews
While many reviews were positive, there were some negative experiences related to customer service and store accessibility.
- JPJosh PetersonOct 16, 20255.0I went into Verizon to pick up my new phone and talk to a sales rep about adjusting my phone plan Geoy Baney assisted me and talked me through all the promos and plan options. He was very Very patient with me and explained everything in detail for over an hour to find me the most paying for my dollar He also set up my new phone and stayed Late to ensure I was completely satisfied I would recommend him Especially for people like me that are not so phone savvy and are money pinchers😀
- AMAyden McAnallyOct 12, 20255.0Cody rocked and helped set me up. Very knowledgeable dude and friendly. If you need any help or have any questions Cody is the man.
- KCKenzie CrockettOct 11, 20255.0Shane was super helpful! Answered all questions and got me set up with my new phone.
- JGJoshua GodinezOct 1, 20255.0Cody was a great help and helped me get a great price and accessories. Cody was professional and a pleasure to chat with. Fully knowledgeable and taught me certain. He was patient and willing to help with everything I needed. He would've done more if I wasn't in a hurry. But thank you so much for your help Cody
- MOMason ObraySep 30, 20255.0Shoutout to Jozie! This was by far the best experience I've had a Verizon store on trading / upgrading my phone. She listens and works for you... Also the two other on staff, from a far, where really engaged with the customers they were serving. Retail stores could learn a few things from the closing crew on September 29th.
Frequently Asked Questions About Verizon
What services does Victra offer as a Verizon Authorized Retailer in Lebanon, OR?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They also provide services such as new lines, upgrades, and accessories.
What are the operating hours of Victra in Lebanon?
Victra is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Does Victra provide in-store pickup for orders?
Yes, Victra offers in-store pickup services for their products.
What payment options are accepted at Victra Lebanon?
Victra accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Which major wireless and device brands are available at Victra?
Victra carries Verizon Wireless, Samsung, Apple, Motorola, Google, and accessory brands such as Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Does Victra Lebanon store provide free Wi-Fi for customers?
Yes, Victra offers free Wi-Fi within their store for customer convenience.
Is it possible to recycle electronics at Victra in Lebanon?
Yes, Victra provides electronics recycling services at their Lebanon location.
What nearby places can I visit after shopping at Victra?
Nearby you can visit GameTime Sports Bar and Grill for a meal and drinks, Little Caesars Pizza or Papa Murphy's Take 'N' Bake Pizza for quick pizza options, and Tan Republic Lebanon for beauty and skincare treatments.
Where can I find banking services near Victra Lebanon?
Close to Victra are multiple U.S. Bank locations including U.S. Bank-Mortgage Loan Officer Billie Miller and US Bank branches for your financial and mortgage needs.
Are there any automotive or hardware stores near Victra Lebanon?
Yes, nearby you can find U-Haul Neighborhood Dealer for truck rentals, Wilco Farm Stores for hardware and gardening supplies, True Value home improvement store, Harbor Freight for building supplies, and Tires 4 Less for automotive repair.