Verizon

4.5
344 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lebanon, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3110 S. Santiam Hwy, Lebanon, OR
97355, United States

Hours

Reviews

4.5
341 reviews
5 stars
269
4 stars
31
3 stars
9
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and patient, often going above and beyond to assist.

Staff Knowledge

The staff was frequently described as knowledgeable about products and services, helping customers make informed decisions.

Efficiency

Several reviews highlighted the quick and efficient service, with many customers noting that their issues were resolved in a timely manner.

Positive Experiences

Numerous customers reported having excellent experiences, particularly with specific staff members like Shane and Derrick.

Mixed Reviews

While many reviews were positive, there were some negative experiences related to customer service and store accessibility.
  • JP
    Josh Peterson
    Oct 16, 2025
    5.0
    I went into Verizon to pick up my new phone and talk to a sales rep about adjusting my phone plan Geoy Baney assisted me and talked me through all the promos and plan options. He was very Very patient with me and explained everything in detail for over an hour to find me the most paying for my dollar He also set up my new phone and stayed Late to ensure I was completely satisfied I would recommend him Especially for people like me that are not so phone savvy and are money pinchers😀
  • AM
    Ayden McAnally
    Oct 12, 2025
    5.0
    Cody rocked and helped set me up. Very knowledgeable dude and friendly. If you need any help or have any questions Cody is the man.
  • KC
    Kenzie Crockett
    Oct 11, 2025
    5.0
    Shane was super helpful! Answered all questions and got me set up with my new phone.
  • JG
    Joshua Godinez
    Oct 1, 2025
    5.0
    Cody was a great help and helped me get a great price and accessories. Cody was professional and a pleasure to chat with. Fully knowledgeable and taught me certain. He was patient and willing to help with everything I needed. He would've done more if I wasn't in a hurry. But thank you so much for your help Cody
  • MO
    Mason Obray
    Sep 30, 2025
    5.0
    Shoutout to Jozie! This was by far the best experience I've had a Verizon store on trading / upgrading my phone. She listens and works for you... Also the two other on staff, from a far, where really engaged with the customers they were serving. Retail stores could learn a few things from the closing crew on September 29th.

Frequently Asked Questions About Verizon

What services does Victra offer as a Verizon Authorized Retailer in Lebanon, OR?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They also provide services such as new lines, upgrades, and accessories.

What are the operating hours of Victra in Lebanon?

Victra is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 7:00 PM.