Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Hillsboro, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2227 Se Tualatin Valley Hwy.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
505 reviews
5 stars
462
4 stars4
3 stars
8
2 stars5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting employees like Paul, Morgan, and Zack.
Employee Performance
Several reviews noted exceptional service from specific employees, especially Paul, who was frequently described as patient, informative, and efficient.
Store Experience
Customers reported positive experiences at the store, with many stating they would return due to the quality of service and assistance received.
Problem Resolution
Many customers expressed satisfaction with how quickly and effectively their issues were resolved, particularly by Paul and Morgan.
Product Knowledge
Staff demonstrated strong knowledge of products and services, helping customers make informed decisions about their purchases.
- EFErin Fox2 days ago5.0Angie was very helpful with upgrading our phones and making sure we were happy with our plans!
- FOFavor OffiaNov 8, 20255.0Sal is such a nice person ,he talks so nice and cool .He should be promoted .
- SSSteve StoverOct 31, 20255.0Best customer service ever. Joel spent time with me and answered all of my questions. I switched from Android phone to the iPhone 17 pro. He was very patient and helpful. Great experience
- MMMattOct 16, 20255.0I went in looking to upgrade to the iPhone 17. Olivia helped me and did an amazing job! She was very helpful, patient, and answered every question I had! Highly recommend this store!
- MHMandy HartOct 8, 20251.0Paul was extremely rude. I explained to him I switched 2 phones from them a few months ago, I still had a laptop that is now paid off. I was coming in to get the IMEI number and the phone number assigned to the laptop. He asked for my PHOTO ID. Which I handed to him. He couldn't pull my account. Claimed he needed my social security number. He then said the last name was different, asked if I had a name change recently, I told him the other name and he said well I am not going to tell you, it doesn't match your ID. Then why ask me what other names I have had, Sir? I asked him if I could give him my old number, he asked how long it has been since we switched? I said, Again, a few months. He put my phone number in, asked me for my account pin and now all of a sudden My name on My PHOTO ID just appears on the account. I was getting frustrated and he wasn't being empathetic, he was laughing at me, and being very condescending. Had the audacity to say he didn't know why I was getting upset. I gave him both names and my face matches what is on my PHOTO ID. I wasn't aware, I needed to carry around my divorce decree for when I come across angry men on a power trip attempting to do customer service.
Frequently Asked Questions About Verizon
What products and services does TCC Hillsboro, a Verizon authorized retailer, offer?
TCC Hillsboro offers the latest smartphones, tablets, Verizon home internet, accessories, and wireless services including 5G coverage. They also provide business accounts, new lines, upgrades, device financing, and award-winning customer service.
What are the operating hours of TCC Hillsboro?
TCC Hillsboro is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is TCC Hillsboro located?
TCC Hillsboro is located at 2227 SE Tualatin Valley Hwy, Hillsboro, OR 97123, United States.
Does TCC Hillsboro offer in-store pickup?
Yes, TCC Hillsboro provides in-store pickup for purchases.
Can I schedule an appointment at TCC Hillsboro online?
Yes, you can schedule an appointment online at https://www.tccrocks.com/appointments/.
What popular brands are available at TCC Hillsboro?
Brands available include Apple, Samsung, Motorola, LG, and HTC.
How can I stay protected with TCC Hillsboro's offers?
You can stay covered with Total Mobile Protection offered by TCC Hillsboro.
What nearby shopping centers can I visit before or after my visit to TCC Hillsboro?
You can visit the Sunset Esplanade shopping center nearby for a variety of shops and dining options.
Are there any coffee shops close to TCC Hillsboro where I can relax?
Yes, Starbucks is nearby, offering coffee and a place to relax before or after your visit.
Where can I find other mobile phone stores near TCC Hillsboro?
Nearby mobile phone stores include Xfinity and another Verizon authorized retailer named TCC.