Business Details
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VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
Hours
Reviews
4.1
227 reviews
5 stars
150
4 stars
25
3 stars
15
2 stars
10
1 star
27
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the compassionate and thorough care provided by the veterinarians and staff, highlighting their dedication to pets' well-being.
Pricing Concerns
Several reviews mentioned high prices and perceived price gouging, with some customers feeling that the costs were not justified by the services received.
Staff Professionalism
While many reviews noted friendly and caring staff, there were also complaints about unprofessional behavior and poor communication from some front desk personnel.
Appointment Availability
Customers expressed frustration with long wait times for appointments and difficulty in scheduling, particularly due to limited staff availability.
Customer Experience
Positive experiences were noted for the kindness shown during difficult times, such as euthanasia, but some customers reported feeling rushed or dismissed during their visits.
- AHAlan HarasenNov 6, 20251.0THE FIRST VISIT IS NOT FREE!!!!!! They would not see my cat unless I paid for a vaccine, which I couldn't afford. The vet tech couldn't wait for us to leave. I never leave one-star reviews and now I need to find a new vet
- CBChristina BerryOct 16, 20255.0Pork was suffering from an ear infection. Pork received the greatest care here by Dr. Celeste Sugarbaker and her staff. I definitely recommend them!!
- CNCinimin NAug 19, 20251.0Not sctually an animal hospital.
- LLlildootdootAug 19, 20251.0Do not take your pet here! For starters price gouging. Their rates r above the national average. Took my dog in and she was diagnosed with cancer they prescribed prednisone to treat her. Started her off on one dose a day. Went back in and the vet taking the others place told us to up it to 2 a day Big mistake! She was dead within just over a week. On our last visit there they had the nerve to peddle their care club card to help with future payments. Knowing I would be locked into paying them for a yr. Knowing she didn't have a yr! VCA is owned by the mars candy company, a giant cooperation that sees your pet as a number.
- BPBallentine PalubinskyJun 24, 20255.0I am very pleased with the care my dogs have received at this vet.
Frequently Asked Questions About VCA 12-Mile Animal Hospital
What are the operating hours of VCA 12-Mile Animal Hospital?
VCA 12-Mile Animal Hospital is open Monday through Thursday from 7:00 AM to 6:00 PM and closed on Friday, Saturday, and Sunday.
Where is VCA 12-Mile Animal Hospital located?
It is located at 21920 SE Stark Street, Gresham, OR 97030, United States.
What types of services does VCA 12-Mile Animal Hospital provide?
The hospital offers services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, preventive care, spay and neuter, vaccines, and more.
Is VCA 12-Mile Animal Hospital accredited by any professional associations?
Yes, the hospital is accredited by the American Animal Hospital Association (AAHA).
Does VCA 12-Mile Animal Hospital have a website for more information?
Yes, you can visit their website at https://vcahospitals.com/12-mile for more information.
What health and safety protocols are in place at VCA 12-Mile Animal Hospital?
The hospital follows health and safety protocols based on best practices in health care along with state and local regulations and guidance.
What categories of services does VCA 12-Mile Animal Hospital fall under?
It is categorized as a veterinarian, veterinary clinic and hospital, pet grooming, and pet boarding and kennels.
Are there any nearby shopping options if I visit VCA 12-Mile Animal Hospital?
Yes, nearby you can find shopping places like The Pool and Spa House, Green Mountain Fire cannabis clinic and pharmacy, and Set-N-Me-Free Aloe Vera Products.
What dining or entertainment options are close to VCA 12-Mile Animal Hospital?
Nearby dining and entertainment include Puff's Pub bar and grill, Eastside Music store, and Barley Sprout Restaurant & Brewery.
Are there nearby services that could be helpful for pet owners visiting the area?
Nearby services include Cascade Vision optometrist, Gresham Locksmith, and pet-related services at VCA 12-Mile Animal Hospital itself.