Business Details
About
Cell Phone Store
TCC Coos Bay, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 85 Hall Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
767 reviews
5 stars
684
4 stars
25
3 stars11
2 stars
16
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Tiffany, Mike, and Taylor, received high praise for their helpfulness, friendliness, and professionalism.
Knowledgeable Staff
Customers noted that employees were well-informed and able to answer questions thoroughly, providing valuable assistance.
Efficient Service
Many reviews highlighted the efficiency of the staff in handling phone upgrades and account issues, making the process smooth for customers.
Positive Atmosphere
The store environment was described as friendly and welcoming, contributing to a pleasant customer experience.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding dishonesty and miscommunication about deals.
- SHsherrie Hawker4 days ago5.0Mike was super patient and helpful for a long time with us. Thanks, Mike!!!!!
- KMKimberly MurrellNov 14, 20255.0I just had the best experience at the Verizon store thanks to Mike! I walked in on a mission for the perfect phone case, and Mike found it like he had a sixth sense for exactly what I needed. He put protective glass on both my phone and my watch with the steady hands of a brain surgeon—no bubbles, no drama, just perfection. On top of that, he walked me through switching from a personal to a business plan for our multi-phone account, answering every single question without once looking like he regretted his career choices. He was patient, friendly, and genuinely went above and beyond from start to finish. If you’re thinking about switching to Verizon or upgrading your devices, he’s absolutely the guy you want to see & this is the store to go to. Your devices (and your sanity) will thank you!
- SPSpencer PriceNov 11, 20255.0Extremely well done, Malio the employee I myself am still stunned with how fluently and quickly he got my phone switched out had me Absolutely Sold on the Google pixel pro XL and I'd give him a raise if I was in the position to definitely knows his stuff and right in town "coos bay". 1000 out of 5 stars.
- MSMariss StevensNov 11, 20255.0Mike at Verizon in Coos Bay is AWESOME!!! He not only was a pleasure to deal with in person but he truly went above and beyond for me. His customer service skills are exceptional. Next time I go there, even if I have to wait in line, I will wait until he is available. He made a long process a fun experience and I now have a fun new phone! Thank you, Mike, for really going out of your way for me!!
- MMMicheleNov 1, 20255.0Mike was amazing. He put liquid glass on my phone screen, gave it a spa treatment and helped me with my account!!!
Frequently Asked Questions About Verizon
What products and services does TCC Coos Bay offer?
TCC Coos Bay offers the latest Verizon devices including smartphones and tablets, Verizon home internet, mobile accessories, and services such as prepaid plans, bill payments, business accounts, device activation, and Total Mobile Protection.
Where is TCC Coos Bay located?
TCC Coos Bay is located at 85 Hall Ave, Coos Bay, OR 97420, USA.
What are the store hours for TCC Coos Bay?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does TCC Coos Bay offer in-store or curbside pickup?
Yes, TCC Coos Bay offers both in-store and curbside pickup services.
Can I schedule an appointment with TCC Coos Bay online?
Yes, you can schedule an appointment online at https://www.tccrocks.com/appointments/.
Which brands are available at TCC Coos Bay?
TCC Coos Bay carries popular brands including Apple, Samsung, Motorola, LG, HTC, and Google.
What community benefits come from shopping at TCC Coos Bay?
Proceeds from every purchase at TCC Coos Bay go directly toward supporting local community initiatives.
What nearby dining options are available when visiting TCC Coos Bay?
Nearby dining options include Dutch Bros Coffee, McDonald's, The Boat Fish and Chips, Little Caesars Pizza, Burger King, The Blue Moon Saloon and Cafe, and Papa Murphy's, offering a variety of fast food, seafood, and American cuisine.
Are there any nearby transportation links that can help me get to TCC Coos Bay?
Coos Bay Rail Link is a nearby train station that can help with transportation to TCC Coos Bay.
What other mobile phone stores are near TCC Coos Bay?
Nearby mobile phone stores include another Verizon location and U.S. Cellular stores, providing additional options for wireless services and devices.