Verizon

4.7
790 reviews

About

Cell Phone Store
TCC Coos Bay, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 85 Hall Ave.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
85 Hall Ave, Coos Bay, OR
97420, United States

Hours

Reviews

4.7
767 reviews
5 stars
684
4 stars
25
3 stars
11
2 stars
16
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Tiffany, Mike, and Taylor, received high praise for their helpfulness, friendliness, and professionalism.

Knowledgeable Staff

Customers noted that employees were well-informed and able to answer questions thoroughly, providing valuable assistance.

Efficient Service

Many reviews highlighted the efficiency of the staff in handling phone upgrades and account issues, making the process smooth for customers.

Positive Atmosphere

The store environment was described as friendly and welcoming, contributing to a pleasant customer experience.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding dishonesty and miscommunication about deals.
  • SH
    sherrie Hawker
    4 days ago
    5.0
    Mike was super patient and helpful for a long time with us. Thanks, Mike!!!!!
  • KM
    Kimberly Murrell
    Nov 14, 2025
    5.0
    I just had the best experience at the Verizon store thanks to Mike! I walked in on a mission for the perfect phone case, and Mike found it like he had a sixth sense for exactly what I needed. He put protective glass on both my phone and my watch with the steady hands of a brain surgeon—no bubbles, no drama, just perfection. On top of that, he walked me through switching from a personal to a business plan for our multi-phone account, answering every single question without once looking like he regretted his career choices. He was patient, friendly, and genuinely went above and beyond from start to finish. If you’re thinking about switching to Verizon or upgrading your devices, he’s absolutely the guy you want to see & this is the store to go to. Your devices (and your sanity) will thank you!
  • SP
    Spencer Price
    Nov 11, 2025
    5.0
    Extremely well done, Malio the employee I myself am still stunned with how fluently and quickly he got my phone switched out had me Absolutely Sold on the Google pixel pro XL and I'd give him a raise if I was in the position to definitely knows his stuff and right in town "coos bay". 1000 out of 5 stars.
  • MS
    Mariss Stevens
    Nov 11, 2025
    5.0
    Mike at Verizon in Coos Bay is AWESOME!!! He not only was a pleasure to deal with in person but he truly went above and beyond for me. His customer service skills are exceptional. Next time I go there, even if I have to wait in line, I will wait until he is available. He made a long process a fun experience and I now have a fun new phone! Thank you, Mike, for really going out of your way for me!!
  • MM
    Michele
    Nov 1, 2025
    5.0
    Mike was amazing. He put liquid glass on my phone screen, gave it a spa treatment and helped me with my account!!!

Frequently Asked Questions About Verizon

What products and services does TCC Coos Bay offer?

TCC Coos Bay offers the latest Verizon devices including smartphones and tablets, Verizon home internet, mobile accessories, and services such as prepaid plans, bill payments, business accounts, device activation, and Total Mobile Protection.

Where is TCC Coos Bay located?

TCC Coos Bay is located at 85 Hall Ave, Coos Bay, OR 97420, USA.