Many customers praised the staff for their compassion and support during difficult times, especially when dealing with end-of-life decisions for their pets.
Communication Issues
Several reviews highlighted poor communication, including long wait times without updates and unhelpful responses from front desk staff.
High Costs
Numerous customers expressed concerns about high prices for services, with some feeling pressured into expensive treatments or euthanasia.
Mixed Experiences with Staff
While some staff members were described as kind and professional, others were criticized for being rude or unprofessional, particularly at the front desk.
Quality of Medical Care
Feedback on medical care was mixed; while some praised the expertise of specific veterinarians, others reported misdiagnoses and inadequate treatment.
EM
Emielia Moore
1 day ago
5.0
We recently came here due to our kitty Oliver having a blockage. The vet did such a good job explaining to our daughter why we were going to have to make the hard choice to put him down. Every staff member was so kind to all of us and so kind to Oliver. When we picked him up to take him to a crematory, he was in a little white coffin with him name and hearts on it. They also made us the cutest little vials of fur. During such a hard time, they showed so much compassion.
CG
Cara Gomness
6 days ago
1.0
Neglect of information and options just told me my kitten was suffering but only gave him fluids didn’t even bother to run test or x-rays to see what was wrong just said it would be best to put him down. I trusted them but looking on it they neglected to try anything els to save him. Don’t go to them they won’t treat your pets right or try anything to save them with out money first.
LW
Lauren White
Jan 1, 2026
5.0
Dr. McDonald and the oncology team provided excellent care for my dog, Frankie, during his radiation treatment series at VCA NWVS. They were very efficient, caring, and supportive during a stressful time. This is the closest clinic to the Seattle area that provides veterinary radiation therapy, and the team was very accommodating and understanding of the travel that was required for each appointment. During my initial phone consultation, Dr. McDonald took the time to thoroughly explain all of the treatment options and answer all of my questions. Throughout treatment, the team checked in to make sure Frankie was doing okay at home.
The graduation celebration and gifts were incredibly sweet and brought tears to my eyes. It warms my heart to know my boy was in the hands of such a caring team.
Now that we have finished his radiation series, I hope Frankie can remain cancer free, but I wouldn’t hesitate to return to VCA NWVS Oncology if the need arose.
A warm thank you from me and Frankie!
AR
Amber Richardson
Dec 31, 2025
1.0
Was price gouged, and told multiple different prices when I took my dogs to be seen. They said my dog had been poisoned but didn't provide proof. This was 5+ years ago and even with new staff I still wouldn't go here.
KS
Kaitlyn Shields
Dec 31, 2025
5.0
The VCA team went above and beyond to care for my dog Jackson. He just spent a week with their team receiving radiation for his brain tumor. I cannot say enough good things about their whole team, from the front desk to the radiology group, everyone we interacted with was so kind and thorough! They were there to provide support every step of the way and were happy to answer any and all questions we had. Due to so many vet appointments over the past couple of months, Jackson has developed severe anxiety when going to the vet. They did everything they possibly could to keep him calm and happy prior to his radiation and post radiation while he waited to be picked up.
Frequently Asked Questions About VCA Northwest Veterinary Specialists
What are the operating hours of VCA Northwest Veterinary Specialists?
VCA Northwest Veterinary Specialists is open 24 hours a day, 7 days a week, including weekends.
Where is VCA Northwest Veterinary Specialists located?
It is located at 16756 SE 82nd Drive, Clackamas, OR 97015, USA.
What types of pets does VCA Northwest Veterinary Specialists provide care for?
They specialize in veterinary care for cats and dogs.
What veterinary services are offered at VCA Northwest Veterinary Specialists?
Services include cardiology, diagnostic imaging, emergency care, integrative medicine, internal medicine, interventional radiology, medical neurology, oncology, ophthalmology, surgery, and surgical neurology.
How does VCA Northwest Veterinary Specialists ensure health and safety?
The hospital follows health and safety protocols based on healthcare best practices and complies with state and local regulations.
What is the contact phone number for VCA Northwest Veterinary Specialists?
You can reach them at +1 503-656-3999 for local inquiries or +1 503-902-6273.
Are there nearby pet care services close to VCA Northwest Veterinary Specialists?
Yes, Doggie Day Camp, a pet services provider, is nearby for pet day care needs before or after your visit.
What nearby veterinary hospitals are close to VCA Northwest Veterinary Specialists?
Nearby veterinary hospitals include Northwest Veterinary Specialists and VCA Hood View Animal Hospital, offering additional veterinary options in the area.
Are there places to eat or relax near VCA Northwest Veterinary Specialists?
Watkins Park Pub, an Irish pub and bar, is nearby where customers or visitors can enjoy a meal or refreshments.
What nearby amenities might be useful when visiting VCA Northwest Veterinary Specialists?
Nearby amenities include Tombstone Market grocery store, providing convenient shopping, and Clackamas River Water, a local water supplier and energy company.