Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,096 reviews
5 stars
1,030
4 stars
506
3 stars
236
2 stars
96
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude and unresponsive employees.
Product Availability
Customers noted a lack of inventory and specific items, leading to disappointment in product selection.
Pricing Issues
Many reviews mention high prices and dissatisfaction with the return policy, prompting customers to consider alternatives like Amazon.
Staff Knowledge
While some employees are praised for their expertise, others are criticized for being unhelpful or lacking product knowledge.
- MCMatt Cabana2 days ago1.0I purchased a Samsung refrigerator less than 3 yrs ago from this location along with my other appliances for a new house build. It broke last week and both Samsung and Best Buy do not have qualified repair techs in the area to diagnose the issue even if I pay out of pocket. This leaves me with the only option of trashing a relatively new appliance. The online support was okay but the in-store person who assisted me acted like I was wasting his time and said Geek Squad doesnt support appliances unless you purchase an extended warranty with them despite the exact opposite being described on their website. Now I’m out an appliance and the time to drive there just to have someone be rude to me.
- CNCarolyn NobodyDec 31, 20253.0Staff not at all helpful, stereo employee is only available 2 days a week. Sent out with paper bags in the pouring rain
- GFGlen FeuerbornDec 27, 20255.0I've been to many a Best Buy. I even spend several years in Minneapolis where they are headquartered. The customer service here is pretty fantastic. Shout out to Morgan and all the others that are always incredibly pleasant on the curbside pick-ups.
- VJVictor JohnsonDec 21, 20253.0I went to Best Buy and was planning on purchasing a new flat screen tv, a highly rated one. I had been approved for a Best Buy Visa card which I was going to use. However, I explained I work till 5 during the week and wouldn’t be home to accept a delivery. I suggested my 16 yo could arrange to be home, but that was against their policy. They didn’t seem very interested in figuring out a plan that would work so I ordered from Amazon instead.
- DLDan LingDec 12, 20251.0Terrible customer service. Absolutely ignored by everyone in the store. Ended up buying what I needed online and just picking it up in store
Frequently Asked Questions About Best Buy
What is the address of Best Buy in Bend, OR?
Best Buy is located at 63455 N Highway 97, Ste 114, Bend, OR 97703, US.
What are the operating hours of Best Buy in Bend?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Bend offer curbside pickup service?
Best Buy offers curbside pickup service to make your shopping more convenient.
Can I get repair services at Best Buy in Bend?
Yes, Best Buy provides service and repair support through their Geek Squad team.
What types of products can I shop for at Best Buy Bend?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy.
Is there a Geek Squad office near Best Buy in Bend?
Yes, Geek Squad, offering mobile phone and IT repair services, is located near the Best Buy store, providing convenient expert support.
Are there dining options near Best Buy in Bend?
Yes, nearby dining options include Little Pizza Paradise, Taco Del Mar, Panda Express, Moose Sisters, and Johnny Carino's for a variety of cuisines.
Where can I enjoy coffee near Best Buy in Bend?
There are two Starbucks coffee shops near Best Buy where you can enjoy coffee or snacks before or after your shopping.
Are there furniture stores near Best Buy in Bend?
Yes, nearby furniture stores include Mattress Firm, Bed Bath & Beyond, Dania Furniture, and Cost Plus World Market for home goods and decor.
What payment methods does Best Buy in Bend accept?
Best Buy accepts debit cards and paychecks but does not require cash-only payments.