Verizon

3.6
308 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Beaverton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
8845 Sw Cascade Ave, Beaverton, OR
97008, United States

Hours

Reviews

3.8
224 reviews
5 stars
133
4 stars
12
3 stars
18
2 stars
14
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Johnathon and Sam for their exceptional service.

Store Environment

The store is frequently described as clean and well-organized, with easy parking and a welcoming atmosphere.

Mixed Experiences

While many reviews are positive, there are notable complaints about inconsistent service, with some customers reporting rude behavior from staff and issues with promotions.

Efficiency

Customers appreciated the quick service, often being in and out in a short time, especially for simple tasks like phone upgrades or troubleshooting.

Product Knowledge

Several reviews highlighted the staff's expertise in explaining products and services, although there were instances of misinformation reported.
  • MM
    Matt
    Oct 10, 2025
    5.0
    After the recent update from Samsung.. my phone has been acting weird and slow. Came in to get it looked at, was in and out within 15 minutes with my phone working like new again. Apparently the new update switched some of my settings and was messing it all up. Thank you for your help!!!
  • VP
    Viridiana Ponce
    Oct 4, 2025
    5.0
    I drove 35 minutes to come to this Verizon (cascades plaza ) even though i live 5 min from one. Why because the customer service is amazing and they are so quick. I came in today to buy a new phone . Johnathon helped me out and he was great! Professional, quick and friendly. Thank you so much !
  • VV
    Victoria
    Sep 30, 2025
    5.0
    Johnathon was extremely knowledgeable about products and services I asked about, and was kind, professional, and courteous
  • AK
    Annie Kinnaman
    Sep 17, 2025
    5.0
    The representative Johnathon did an amazing job to help solving all my needs with excellent customer service! If you go here, ask for Johnathon!
  • WB
    William Faust (Bill)
    Sep 13, 2025
    5.0
    I have been going here for years. The store is clean. The employees friendly, professional and knowledgeable. I've always received great treatment and gotten the information I needed. Often they have great sales too Location is in a big parking lot so parking is easy. Conveniently located for me too. Can't think of a negative

Frequently Asked Questions About Verizon

What are the Verizon store hours in Beaverton?

The Verizon store in Beaverton is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

Which mobile brands does the Verizon Beaverton store carry?

The store carries popular mobile brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.