Visit our store at Beaverton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were reported as rude and unprofessional.
Staff Knowledge
Several customers noted that staff members were knowledgeable and able to assist with technical issues, but there were also complaints about misinformation.
Long Wait Times
Many reviews mentioned long wait times in-store, leading to frustration among customers.
Management Issues
Negative feedback regarding management behavior and decision-making, with some customers feeling dismissed or poorly treated.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences with specific employees who provided excellent service.
NT
Noelle Trathen
4 days ago
1.0
the worst verizon experience. worst customer service experience. went to pick up my order from them and they said oh yea just a minute. came back to say last minute my order was canceled and wouldn’t tell me why or help me at all. it was insane. the woman i dealt with was so rude and dismissive.
TK
Tanner Ketterman
Nov 12, 2025
5.0
James is my guy and this store is now “MyVerizon” store I’m going to come back too. I had a heavy service problem when transferring my old iPhone to the new 17pro. I couldn’t use my old or new to call support. Immediately came to the store and had complete help in the highest degree, no extra charge. Just good professionalism and good personal customer service.
EK
Edinger K
Nov 7, 2025
3.0
Ambrose was awesome! I give him A++ and 5 Stars! However, I gave this visit 3 stars because Bernice was the 1st person I worked with and she was not helpful at all. She could not answer my questions and while I was trying to download data, she just walked away and never came back - very rude. If Ambrose had not saved this visit I would have given zero stars.
BC
Brian Collins
Oct 24, 2025
1.0
5 hours on the Phone! My iPhone 16 had battery issues. They sent a replacement but the wrong phone. 1hr to fix. Then 4hrs on the phone to activate. My calmer wife would not let me cancel my line and move to AT&T. Boo!
DR
David Rosencrantz
Oct 5, 2025
5.0
The manager of the Cedar Hills Verizon store what's spectacular he helped me get through some very difficult phone exchanges. Where he distinguished himself was his ability to communicate, help, and complete a very difficult task that took over an hour. To me this is beyond what most managers would do . The staff really likes him in addition and I can understand why because he had a smile on his face and had an upbeat attitude the whole time even with a difficult task.
The Verizon store in Beaverton is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Which smartphones are available at the Verizon store in Beaverton?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Beaverton Verizon store.
What delivery and pickup options does Verizon offer for online orders in Beaverton?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for online orders.
Can I schedule an in-store appointment at the Verizon Beaverton location?
Yes, you can schedule an in-store appointment online for the Verizon store in Beaverton for a more convenient shopping experience.
What mobile brands does Verizon in Beaverton carry?
Verizon in Beaverton carries brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services does the Verizon store in Beaverton provide?
The Verizon store offers mobile plans, wireless internet plans, and voice plans to customers.
Where is the Verizon store located in Beaverton?
The Verizon store is located at 2695 SW Cedar Hills Blvd, Suite 100, Beaverton, OR 97005.
Are there nearby restaurants where I can dine before or after visiting Verizon in Beaverton?
Yes, nearby restaurants include Baja Fresh (Tex-Mex), Zoup! (Soup), Shake Shack (Burgers), MOD Pizza, and Bamboo Sushi.
What medical or wellness facilities are close to the Verizon store in Beaverton?
Nearby wellness and medical facilities include Banfield Pet Hospital, ZoomCare urgent care, Go To Ortho medical center, and Massage Envy - Cedar Hills spa.
Are there nearby places for shopping or financial services around the Verizon store?
Yes, nearby shopping and financial service locations include Office Depot, Northwest Community Credit Union - Premier Service Center, Peak Credit Union, OnPoint Community Credit Union, and The Vitamin Shoppe.