Verizon

3.3
486 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Beaverton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2695 Sw Cedar Hills Blvd, Beaverton, OR
97005, United States

Hours

Reviews

3.2
342 reviews
5 stars
144
4 stars
40
3 stars
18
2 stars
23
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their helpfulness while others received criticism for rudeness and lack of assistance.

Efficiency

Several customers reported long wait times and inefficient service, leading to frustration and dissatisfaction.

Staff Knowledge

While some staff members were noted for their expertise and ability to resolve issues, others were criticized for providing incorrect information.

Management Issues

Multiple reviews highlighted poor management practices, including unprofessional behavior and inadequate support for staff.

Positive Experiences

Despite the negative feedback, there were numerous positive experiences shared, particularly regarding specific employees who provided exceptional service.
  • BM
    B M
    2 days ago
    1.0
    $30 to set up the phone you just purchased from them. Then asked us to step away from the table since we were not paying them to set up the phone. JP was the only one who was pleasant to work with. The others were dull and not interested in being helpful.
  • PP
    P.I.
    2 days ago
    1.0
    Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
  • JJ
    Joy
    3 days ago
    1.0
    I went in and told the man that’s standing near the entrance (didn’t get his name but he’s the one with glasses) I told him I’m here to trade my old phone in with Keaton. He said “He’s with another customer right now. Have a seat on the side.” I went to sit on the side for around 20 minutes and I saw that customer left after a little bit, then I saw few employees standing…. I had to wave at Keaton to ask if it’s my turn because that man with the glasses never told Keaton I was waiting until it’s my turn 5 stars for Keaton. He provided good customer service.
  • SS
    Shirley Sanders
    Dec 29, 2025
    5.0
    I visited the Beaverton Verizon store Dec 28th needing help with a cell phone virus! I was greeted at the door by Aaliyah asking what she could do to help me. Those were exactly the words I wanted to hear! I explained my problem and she took me to an area where I could sit down while she investigated my virus app! Not only did she find the nasty virus and deleted it but I was out of there within 15 minutes!!! Great training, great service AND it turned out she was the store manager! WELL DONE Verizon on your choice of manager!!!!
  • GF
    Greg F
    Dec 15, 2025
    1.0
    I ordered a phone online for pick up at this location (because the online offers are not always honored in-store). Instead of notification that my order was ready, I got a message saying that per MY request the order hade been cancelled. I did not make the request. I confirmed with Verizon service that someone IN THE STORE entered the cancellation. I can only assume this was so I would show up and place an order in person so the location could get the credit for the sale. I do not want to do business with people that act this shady. I went to another location and got what I needed. I will avoid this store going forward.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Beaverton?

The Verizon store in Beaverton is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

Which smartphones are available at the Verizon store in Beaverton?

You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Beaverton Verizon store.