Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Bandon, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
193 reviews
5 stars
162
4 stars
7
3 stars0
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Michelle and Wendi, for their exceptional, friendly, and knowledgeable service.
Technical Assistance
Several reviews highlighted the staff's ability to assist with technical issues and phone setups, often going above and beyond to ensure customer satisfaction.
Professionalism
While many reviews noted professionalism, there were also complaints about unprofessional behavior from some staff members, particularly regarding misleading information.
Wait Times
Customers expressed frustration over long wait times, especially during busy periods, which affected their overall experience.
Sales Practices
There were mixed reviews regarding sales practices, with some customers feeling pressured or misled into purchasing additional services or products.
- MRMerry RideoutOct 30, 20255.0Tech (Red) was excellent. Helpful, kind and professional. Would refer others to him!
- JJJoanOct 7, 20255.0Michelle was great! Very professional and informed and saved me $12/mo on my Verizon account.
- JJJoshua JeppesenSep 30, 20255.0Professional customer service. Great job.
- ABAlexandra BAug 23, 20255.0Michelle O, Thank you for your beyond perfect customer service today. I am on a toad trip and today my phone kept turning off. Id turn it on it would kept turning off . Passing through Bandon, Oregon, on our way to Golden Beach stopped at this Verizon to see what was wrong w my phone. Got their at 4:30. Michelle assessed the situation. Helped me get a new phone and line. Perfect. Ill be on my way. Nope. Michelle did everything to get me on my way, but their was a technical problem. Michelle called for tech help by 4 different reps. Every call she informed what she needed from them and gave a call back number in case they got disconnected. The first one dropped the call when she couldn’t figure out how to help michelle. The 2nd one said she would not do that to us but couldn’t help us either and recruited a 3rd person, upper help and the both could not help michelle. Michelle knew what she needed them to do to proceed, but no one listened. The 4th rep she called, she again gave her call back number. In case their call dropped, but this girl knew what she was doing just like michelle and they got everything handled together what a blessing. Michelle stayed after closing to make sure i had a phone, transferred all my info, applied liquid glass for me on my phone. Sounds like what they always do??? Lol. Nope! They closed at 5 and she didnt leave till after 8. Anyone else would have told us to come back tomorrow. We couldn't. We are on a toad trip. Passing through. She knows what shes doing and if i were her boss or Verizon i would advance her or give her a raise. Thats the kind of employee you keep on board and take care of. If you actually want top notch knowledgeable, friendly, customer service go see Michelle O at Bandon Oregon Verizon. She cares!
- NTNan TAug 14, 20255.0Red was nothing short of incredible!
Frequently Asked Questions About Verizon
What kind of products does Verizon in Bandon, OR offer?
Verizon in Bandon provides a wide range of wireless devices including smartphones, tablets, home internet solutions, smartwatches, accessories, and device protection.
What brands are available at the Verizon Bandon store?
The store carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and multiple accessories brands like Casemate and Otterbox.
What are the typical hours of operation for the Verizon Authorized Retailer in Bandon?
The store is open Monday to Friday from 9 AM to 6 PM, Saturdays from 10 AM to 5 PM, and Sundays from 12 PM to 6 PM.
Does Verizon Bandon offer in-store pickup for orders?
Yes, in-store pickup is available for customers at the Bandon location.
Which languages are supported at the Verizon Bandon store?
Services are offered in both English and Spanish to accommodate customers.
What forms of payment does the Verizon Bandon store accept?
The store accepts various payment options including American Express, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Bandon?
Yes, the Verizon Bandon store offers free Wi-Fi for guests.
What nearby locations can customers visit before or after shopping at Verizon in Bandon?
Customers can visit Rawsome Juices and Smoothies for refreshments, Tin Cup Coffee for a cafe experience, or Rite Aid pharmacy for health needs, all conveniently located near the Verizon store.
Are there convenient services such as locksmiths or grocery stores near Verizon in Bandon?
Yes, KeyMe Locksmiths is nearby for locksmith services, and Ray's Food Place and Mother’s Natural Grocery are local grocery stores near the Verizon location.
What other electronics or mobile service stores are close to Verizon Bandon?
UScellular, a mobile phone repair and retail store, is located nearby for alternative mobile needs.