While many customers praised the compassionate and thorough care provided by the veterinarians, there were significant complaints about inadequate treatment and miscommunication regarding procedures.
Staff Attitude
The majority of reviews highlighted the friendly and caring nature of the staff, although some customers reported negative experiences with specific front desk personnel.
Availability
Numerous reviews indicated that the clinic struggles with appointment availability, often requiring long waits for urgent care, which has led some customers to seek services elsewhere.
Pricing Concerns
Several customers expressed dissatisfaction with the high costs of services and medications, feeling that prices were not transparent or justified.
BK
Brianna Kretske
Nov 28, 2025
1.0
My cat had an ear infection and hematoma and was quoted over $1300 for draining, surgery, and medicine. I brought him in under the assumption that he would be receiving the care outlined in the statement they gave me.
They called me when they were done, and they only drained the hematoma, a $700 procedure instead. The vet had warned me in the initial visit that hematomas likely refill, so I asked why it was only drained. They said like to do a ‘3 strikes’ approach and save the real fix surgery until it refills. Well, it refilled, it never even looked drained to begin with, though they warned me it would look a little full due to the steroid they injected in the ear to reduce inflammation.
Now they want us back in immediately to do the procedure they originally gave me a quote for. So, I wasted $700 on a procedure I didn’t consent to and traumatized my cat for no good reason, just to have to bring him back for the original procedure we planned on.
I will not ever recommend any VCA clinics, and this will be the last time my cat visits one.
JW
Joshua waters
Sep 26, 2025
1.0
Careful these guys are always booked out weeks so if your animal needs to be sooner go find other options
AM
Ashley Mccalpin
Sep 18, 2025
5.0
Dr. McCormack Is an absolute GEM! My boxer Rizzo is very anxious when it comes to the vet and being around other dogs. All of the staff are so accommodating and ensure we have the least stressful visit possible, every time. I’ve been to a few other vet clinics in the area, but this is by far my favorite.
GL
Grayce Lawrence
Apr 11, 2023
5.0
My dog is a crazy pit mix, absolutely insane. She’s a super happy and hyperactive dog and loves seeing people but she’s way too hyper in the wrong moments. Most vets that I go to get annoyed by her and treat her like a nuisance, but Holly and the crew over here treated her absolutely amazing. They never made me or her feel unwelcome or like a burden, they gave her treats and lots of love to the point that she didn’t even realize that she was getting stuck with needles or thermometers up the butt! I will 100% be coming back and sticking with Holly as her normal vet. 10/10 recommend!!!!
SS
Savannah Szabo
Nov 25, 2020
5.0
Very friendly and helpful staff! Our visit was quick and productive.
Frequently Asked Questions About VCA Rock Creek Animal Hospital
What are the hours of operation for VCA Rock Creek Animal Hospital?
VCA Rock Creek Animal Hospital is open Monday through Friday from 6:30 AM to 6:00 PM and closed on weekends.
Which types of animals does VCA Rock Creek Animal Hospital care for?
The hospital provides care for birds, cats, dogs, exotics, pocket pets, rabbits, and reptiles.
What veterinary services are offered at VCA Rock Creek Animal Hospital?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, nutrition, flea and tick control, general care, heartworm treatment, internal medicine, medications, parasite control, wellness exams, spay and neuter, vaccinations, and weight loss programs.
Is VCA Rock Creek Animal Hospital accredited by any professional organizations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Where is VCA Rock Creek Animal Hospital located?
It is located at 1445 NW 185th Avenue, Aloha, OR 97006, USA.
Does VCA Rock Creek Animal Hospital offer any promotions for new clients?
Yes, new clients can access a free first exam coupon through their website.
How can I contact VCA Rock Creek Animal Hospital?
You can reach them by phone at +1 503-645-4458.
Are there any nearby veterinary services to VCA Rock Creek Animal Hospital?
Yes, nearby veterinary services include Rock Creek Vet and Banfield Pet Hospital, which may offer additional options for pet care.
What nearby restaurants can I visit when going to VCA Rock Creek Animal Hospital?
Close options for dining include Mazatlan Restaurant for Tex-Mex, Happy Panda for Chinese fast food, and Pho Kita Steak And Ribs Grill.
Are there convenient amenities near VCA Rock Creek Animal Hospital for visitors?
Yes, nearby you'll find Bank of America branches and ATMs, USPS Post Office, Space Age Fuel gas station, and grocery stores like Grocery Outlet and Dollar Tree for convenience.