Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Albany, OR. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
420 reviews
5 stars
358
4 stars
24
3 stars
12
2 stars
7
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for their exceptional customer service, being described as friendly, knowledgeable, and patient.
Sales Pressure
Some customers reported feeling pressured to purchase additional products or services, leading to negative experiences.
Knowledgeable Staff
Many reviews highlight the staff's expertise and ability to explain technical details clearly, enhancing the customer experience.
Mixed Experiences
While many customers had positive interactions, there are notable complaints regarding billing issues and misleading information about plans.
- MKMargie KarrakerDec 22, 20255.0Very knowledgeable! Explained things so this older, computer-challenged lady could understand & verified that I did understand!
- JFJan FilleyDec 21, 20255.0Fish was very professional. He anticipated our needs and was patient with us.
- OBOwen BivensDec 19, 20255.0Fantastic service. Felt very well taken care of. Fish helped me out a great deal, and was great company while I transfered data. Fish also made sure I fully understood every step, and didn't push me to move forward with anything I didn't understand. All the staff were fantastic, and lots of fun to talk to. These folks turned my Verizon support experience from bad to grea
- OWOakley WestDec 17, 20251.0I recommend doing everything you can not purchase from this store in person. The sales team will pressure you so hard. When I told them I didn’t want any extra accessories such as a phone case, screen protector, etc the sales association tried to guilt me by saying “his is how your sales guy feeds his family by you not buying from him it dings his score and he won’t make his money.” Not only is this not appropriate no one should be forced guilted into buying something they don’t want. Avoid going into this store at all costs.
- RWRachel “Salty-P” WilliamsDec 12, 20255.0The employees at this store are very knowledgeable and really care about their customers. I HIGHLY recommend going to this location and not going to the "big" VZW store in Albany
Frequently Asked Questions About Verizon
What types of products can I find at the Victra Verizon Authorized Retailer in Albany, OR?
You can find a full range of wireless devices including phones, tablets, wearable technology, accessories, home internet solutions, and device protection.
What are the store hours for the Verizon Victra retail location at 1365 Clay St SE?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 6:00 PM.
Does Victra offer in-store pickup for online orders?
Yes, Victra provides in-store pickup service for your convenience.
Which payment options are accepted at the Victra Verizon store in Albany?
The store accepts American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Which brands does Victra carry at their Albany Verizon Authorized Retailer store?
Victra carries Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands including Casemate, Otterbox, PureGear, and more.
How can I contact Victra Verizon Authorized Retailer in Albany?
You can call them at +1 541-791-2005 or email Info@victra.com for inquiries.
Is there free Wi-Fi available at the Victra Verizon store in Albany?
Yes, the store offers free Wi-Fi to its customers.
Are there nearby attractions or services I can visit along with Victra Verizon in Albany?
Near Victra Verizon, you can visit Fourteenth Avenue Salon and Day Spa for beauty services, AMF Albany Lanes for bowling and entertainment, or stop by local banks like OSU Federal and Citizens Bank for financial services.
What nearby retail options exist around Victra Verizon in Albany?
Nearby retail options include GoWireless Verizon Premium Retailer, Jack n' Jill Resale for children's clothing and dining, and LL Flooring for home improvement needs.
How can I reach Victra Verizon if I'm coming via public transit or want to explore local services?
Victra is centrally located at 1365 Clay St SE in Albany, near services like the Justice Department and AmeriTitle office. You can easily find it by using local transit stops or by visiting nearby landmarks such as the AMF Albany Lanes bowling alley.