Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Albany for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
458 reviews
5 stars
203
4 stars
75
3 stars
56
2 stars
36
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude or unhelpful.
Wait Times
Many customers reported long wait times in-store, with some experiencing waits of over an hour, leading to frustration.
Sales Pressure
Several reviews mentioned feeling pressured to purchase additional services or products, which detracted from the overall experience.
Staff Knowledge
While some staff members were noted for their expertise and ability to resolve issues, others were described as unhelpful or lacking knowledge.
Store Management
There were complaints about the management and overall store organization, with some customers feeling that management was unresponsive or ineffective.
- IWIsla Wagner4 days ago5.0My husband's cell was 5 years old and FULL !! The lady that helped us was very friendly and informative. We selected a phone and transferred all his files promptly. She visited with us as we waited which made the time pass quicker. She completed her task and got him setup quickly.
- RARobert AvenNov 11, 20254.0No está mal la tienda vamos a aver si sale mejor que boost movile
- DVDavid VandepasNov 3, 20255.0Kayla..great,fast service!
- HSHarlan ShortreedNov 3, 20255.0Sean and Fish are the best this is the store to visit for all needs.
- PCPatty CrayOct 14, 20253.0Did not seem clear on coverage explanations.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Albany, OR?
The Verizon store in Albany is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
Which mobile brands does the Verizon Albany store offer?
The store offers popular mobile brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are available at the Verizon store in Albany?
Services include mobile plans, wireless internet plans, and voice plans suitable for both personal and business needs.
Can I schedule an appointment before visiting the Verizon Albany store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for convenience.
What are my options for picking up online orders from Verizon Albany?
You can pick up your online orders in-store, use express lockers, select free 2-day shipping, or opt for same-day delivery in some areas.
Does the Verizon Albany store have free Wi-Fi available?
Yes, free Wi-Fi is available at the Verizon store for customer use.
What payment methods does Verizon Albany accept?
The store accepts debit cards, mobile NFC payments, and paychecks, and does not require cash-only transactions.
Are there any nail salons or spas near Verizon Albany?
Yes, nearby places include Allure Nails and Spa and Gentle Hands Massage, perfect for relaxing before or after your Verizon visit.
What are some nearby dining options close to Verizon Albany?
You can enjoy a meal at nearby restaurants like Cooper's Deli, Jack in the Box, or House of Noodle for a variety of flavors before or after shopping for your mobile needs.
Are there other mobile phone stores near Verizon Albany?
Yes, T-Mobile and Sprint Store are also nearby for additional mobile phone and telecommunications options.