Verizon

3.6
630 reviews
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Business Details

1999 Pacific Blvd Se, Albany, OR
97321, United States
(541) 791-9274
https://www.verizon.com/stores/details/oregon/albany/albany-316839
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About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Albany for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1999 Pacific Blvd Se, Albany, OR
97321, United States

Hours

Reviews

3.6
463 reviews
5 stars
203
4 stars
76
3 stars
56
2 stars
36
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, many customers reported poor service, rudeness, and a lack of assistance.

Wait Times

Customers frequently complained about long wait times in-store, with some reporting waits of over an hour, leading to frustration and dissatisfaction.

Sales Pressure

Several reviews mentioned aggressive sales tactics, with customers feeling pressured to purchase additional products or services.

Staff Knowledge

While some staff members were noted for their expertise and helpfulness, others were criticized for being unhelpful or lacking knowledge about products and services.
  • PP
    P.I.
    2 days ago
    1.0
    Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
  • GR
    Gabriel Rose
    Dec 28, 2025
    1.0
    Came for a phone upgrade a few weeks ago. Workers were extremely passive aggressive. This isn’t my expertise, so it’s really upsetting being talked to like I’m stupid for asking questions. All they really did was try to sell me more stuff then tried rushing me out, I hope management can look into this because I’ll really excited about getting a new phone after a long time and now I just feel disappointed about the whole experience.
  • LS
    Latoya Smith
    Dec 3, 2025
    1.0
    Employees are not helpful and won't even try to answer any questions. Then trying to get a hold of customer service on the phone is impossible. Ready to switch from Verizon. They don't care about their customers.
  • IW
    Isla Wagner
    Nov 19, 2025
    5.0
    My husband's cell was 5 years old and FULL !! The lady that helped us was very friendly and informative. We selected a phone and transferred all his files promptly. She visited with us as we waited which made the time pass quicker. She completed her task and got him setup quickly.
  • RA
    Robert Aven
    Nov 11, 2025
    4.0
    No está mal la tienda vamos a aver si sale mejor que boost movile
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Frequently Asked Questions About Verizon

What are the Verizon store hours in Albany, OR?

The Verizon store in Albany is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.

Which mobile brands does the Verizon Albany store offer?

The store offers popular mobile brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.