Best Buy Mobile

4.2
271 reviews

About

Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual ServicesBest Buy

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy Mobile
900 Dufferin St., Unit 0455, Toronto, ON
M6H4A9, Canada

Hours

Reviews

4.2
271 reviews
5 stars
188
4 stars
28
3 stars
18
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with specific employees like Cruz, Dominic, and Rahman receiving praise for their helpfulness, patience, and knowledge.

Product Knowledge

Customers frequently noted the staff's deep understanding of products and plans, which helped them make informed decisions.

Efficiency

Many reviews mention quick service and efficient problem-solving, with staff often going above and beyond to assist customers.

Mixed Experiences

While most feedback is positive, some customers reported issues with long wait times and a few negative interactions, indicating inconsistency in service.
  • UC
    Ursula C
    3 days ago
    5.0
    At this location, I have had nothing but the very best experiences. Special shoutout to representative Ann Pelincer! Ann is the kindest of her kind, and has gone above and beyond with helping me get set up with a new phone and other things electronic! She is super patient, knowledgeable and sweet! A rare combination for someone in customer support! Thank you Ann!
  • NN
    Nguyen Nguyen
    Jan 2, 2026
    5.0
    Cruz helped out me and my family move from fido to rogers to get the best deal onna plan quick and excellent service i highly recommend this spot and cruz
  • JF
    J F
    Dec 29, 2025
    5.0
    I just want to give a huge shoutout to Rahman at Best Buy Mobile Dufferin Mall. The reviews about this location were spot on. This is the only Best Buy location to go to for any mobile phone plans. Rahman was so pleasant to work with and did an excellent job setting up our new mobile phone plans. We look forward to coming here again in the future to upgrade our phones. Thanks again to Rahman!
  • CB
    Céline Brown
    Dec 28, 2025
    5.0
    Dominic is really helpful! My friend had her phone stolen on halloween day and he set her up with a new phone and plan so smoothly. The great service made me come back this month to get my phone upgraded to an iphone 17. Loved the customer service, you can tell he really knows what he’s dosing and care about the customers he’s helping out.
  • CC
    Cristina Cunha
    Dec 22, 2025
    1.0
    Waited in line for over 45 minutes just to purchase a mouse this is insane . It was so bad that a customer behind me left saying this is not worth it and walked out! The only reason i did not follw him was because my son really needed that mouse. I could of left and drove to amother best buy amd been serviced must faster

Frequently Asked Questions About Best Buy Mobile

What are the operating hours of Best Buy Mobile at 900 Dufferin St.?

Best Buy Mobile is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does Best Buy Mobile offer in-store pickup services?

Yes, Best Buy Mobile provides in-store pickup services for your convenience.