Best Buy Mobile

4.1
175 reviews

About

Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual Services

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy Mobile
221 Glendale Ave., Unit 146, St. Catharines, ON
L2T2K9, Canada

Hours

Reviews

4.1
175 reviews
5 stars
104
4 stars
28
3 stars
21
2 stars
5
1 star
17
  • AF
    Arthur Franco
    Nov 14, 2025
    5.0
    Zach was great to work with. He helped me set up a new phone for my grandma, transferred all her data, got it activated on a plan, and handled the number port with no issues. He was friendly, patient, and clearly knew what he was doing. Really appreciated the level of care he showed. Excellent customer service!
  • MP
    Manuel Perez
    Nov 4, 2025
    5.0
    Great experience overall!
  • JG
    jan gordon
    Jul 19, 2025
    5.0
    I drove my husband to Pen Centre, it was 2 weeks ago perhaps, as he needed to make a return. After that, he went into Best Buy to purchase an iPhone auxiliary cord that would plug into my iPhone and auxiliary port in the car in order to get Carplay. He spoke with Michael who came back to the car with my husband to see if his cord would do the trick and it did perfectly. Michael said he would walk back to Best Buy to get the cord. We said please get in the car we’ll drive you back to the entrance. Michael asked if we were sure and we said absolutely, get in. My husband went into the store with Michael to purchase a cord. We can’t say enough about Michael. He went out of his way to make sure we would get the right cord. He’s a very impressive, polite, professional young man and knowledgeable. It was a pleasure meeting him. We’ll definitely be back to Best Buy in the Pen Center if we need anything. Best Buy is very lucky to have Michael as an employee. Thank you again Michael, you’re the best!!!!! Highly recommend Best Buy at Pen Centre.
  • MC
    Miguel Cabral
    Jul 14, 2025
    5.0
    There is a gentleman that helped me get an iPhone 16 pro a couple of months ago. He was amazing to work with. Was hoping you guys would be able to help me get into contact with him. I had his number and he has mine but everything on my phone deleted and now I can’t find it. He was African American, early 20s and loves soccer. My sister is looking for a phone and I’m hoping he can help me out again. Thanks!
  • DC
    Don Cormier
    Jun 25, 2025
    1.0
    I was misled by the store leader at Best Buy Mobile, Camille Jennings, who falsely claimed that Freedom Mobile would provide access to Rogers towers. That turned out to be completely false, and I was left with terrible service, hundreds in unexpected costs, and hours of wasted time. I dealt with Akshat Rawat to resolve it—but nothing was truly fixed. I ended up switching back to Rogers at my own expense. Absolutely unacceptable.

Frequently Asked Questions About Best Buy Mobile

What are the operating hours of Best Buy Mobile in St. Catharines?

Best Buy Mobile is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Where is Best Buy Mobile located?

It is located at 221 Glendale Ave., Unit 146, inside the Pen Centre in St. Catharines, Ontario, postal code L2T2K9.