Best Buy Mobile

4.2
173 reviews

About

Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual ServicesBest Buy

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy Mobile
240 Leighland Ave., Unit 210A, Oakville, ON
L6H3H6, Canada

Hours

Reviews

4.2
173 reviews
5 stars
116
4 stars
24
3 stars
11
2 stars
2
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers reported excellent service from specific employees like Rushi, Komal, and Ali, others experienced long wait times and poor service during busy periods.

Staff Knowledge

Many reviews highlighted the staff's knowledge and helpfulness, with several customers praising employees for their expertise and ability to assist with product selection.

Store Efficiency

Customers expressed frustration with the store's efficiency, citing long wait times and under-staffing during peak hours as significant issues.

Product Selection

The store received positive feedback for its good selection of phones and accessories, with customers appreciating the variety of options available.
  • TB
    terry bramhill
    3 days ago
    5.0
    I hada virus and the sales rep foundation fix it
  • GP
    Gagan preet
    4 days ago
    1.0
    I will not name anyone where I will but I will definitely say this, focus on your work. Instead of arguing a little
  • HR
    Hussain Rizvi
    Dec 26, 2025
    1.0
    WORST customer service!! Incompetent staff who have no clue how to manage customers during busy periods. Huge lineup, but the staff is busy chit chatting with every customer wasting time unnecessarily. They need to learn how to quickly process and efficiently do their job. Not to mention, the manager is standing in the back busy on his own phone, not doing his own job.
  • KA
    Kinza Adil
    Dec 26, 2025
    5.0
    It’s Boxing Day, every customer spends about 30 minutes with the specialist, it is difficult to be attentive to all customers. But Ali goes over and beyond the customer service standards, he paid attention, he got me the best available plan and also delivered an end to end service from porting to purchasing a plan to even installing the sim. Every step was meticulously executed, with personalized support. Ali is exceptional, I’d come from Toronto to Oakville because I trust him so much.
  • PP
    Puneet
    Nov 30, 2025
    4.0
    Good service. Customer service is very good. They listen to you and advise accordingly. One thing they can improve is on giving same offer to all customers on one day. Overall they are good.

Frequently Asked Questions About Best Buy Mobile

Where is Best Buy Mobile located?

Best Buy Mobile is located at 240 Leighland Ave., Unit 210A, Oakville, ON, L6H3H6, inside Oakville Place.

What are the operating hours of Best Buy Mobile?

Best Buy Mobile is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.