Best Buy Mobile

3.9
298 reviews

About

Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual Services

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy Mobile
999 Upper Wentworth St., Unit 0450, Hamilton, ON
L9A4X5, Canada

Hours

Reviews

3.9
298 reviews
5 stars
158
4 stars
50
3 stars
36
2 stars
15
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff, particularly highlighting individual employees for their exceptional service.

Staffing Issues

Several reviews noted understaffing, leading to long wait times and inadequate customer support during busy periods.

Product Availability

Customers expressed frustration over the unavailability of advertised products and delays in order fulfillment.

Mixed Experiences

While many had positive interactions, there were significant complaints about poor service and unprofessional behavior from some staff members.

Pricing and Deals

Customers appreciated the competitive pricing and good deals offered, although some felt that certain products were overpriced.
  • CG
    chiransh gaur
    4 days ago
    2.0
    This was one of the best store when Jason was here. So much offers and gift cards. Now no offers. I got a black friday VIP OFFER which was even worse than what I was offered a week before. 😂🤣
  • DM
    Donna Murray
    Nov 8, 2025
    5.0
    My husband and I came in to inquire about changing internet providers. The two associates were very helpful and friendly. We ended up changing our phone plan as well. Very good experience I would recommend this location to everyone. The associates were knowledgeable, answered our questions and gave their recommendations on future purchases.
  • EB
    Emaan Baig
    Oct 26, 2025
    5.0
    Hitesh the 🐐
  • LT
    lynsey tieber
    Sep 28, 2025
    5.0
    I’ve never had an easier experience switching phone plans and providers. I’m not very tech suavvy, and I don’t understand all the phone plans etc. all that well. The employee working at this location on September 27th at 12:51 noon , I believe her name tag said “Justice” was incredible. I know dealing with customers who don’t know anything is probably frustrating but not for this woman. She was so kind and patient and explained things that made everything very clear. All the options were very overwhelming so she narrowed it down for me based on my needs and I believe truly got me the best plan for my needs and budget. She was great at answering all of my million, probably very rhetorical to most, questions, with grace and a smile. If I ever want to switch again, I’d love to come back to this location and deal with her again. Thank you so much
  • DN
    Daniel Nguyen
    Sep 10, 2025
    4.0
    Such an helpful nice Lady working in Store so knowledgeable about the iPad tablets delivery policy . Went here with my fellow staff worker such an awesome experience looking at this place as I was in need for an tablet electronic .

Frequently Asked Questions About Best Buy Mobile

What are the store hours for Best Buy Mobile in Hamilton?

Best Buy Mobile in Hamilton is open Monday to Friday from 10:00 AM to 9:00 PM, Saturdays from 9:30 AM to 6:00 PM, and Sundays from 11:00 AM to 6:00 PM.

Where is Best Buy Mobile located?

Best Buy Mobile is located at 999 Upper Wentworth St., Unit 0450 in the Lime Ridge Mall, Hamilton, ON, L9A4X5, Canada.