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David and other staff members received high praise for their helpfulness, knowledge, and friendly demeanor, contributing to a positive customer experience.
Product Knowledge
Employees demonstrated strong knowledge about products and services, effectively assisting customers with their needs.
Mixed Experiences
While many customers had excellent experiences, some reported issues with service quality and product reliability, indicating inconsistency.
Store Environment
The store was described as friendly and welcoming, with staff who were attentive and eager to help.
Sales Practices
There were complaints about upselling and issues with warranty claims, suggesting a need for improved transparency in sales practices.
ML
Mikael Lancaster
Dec 14, 2025
5.0
Had a great experience with David, went in for a mobile hotspot and spent maybe 10 mins total!
JC
Jennifer Choate
Nov 30, 2025
5.0
Most helpful and covered all the needs. David had the knowledge to handle any question. No gimmicks. Excellent
JZ
jessica zehren
Nov 25, 2025
5.0
David was there to help me and was amazing. He really was great and super knowledgeable on everything.
TW
Thor Woods
Sep 19, 2025
5.0
Firstly I tried buying a phone from kricket online,what a joke...this store knew what was up...told the guy what I wanted he handled it 140.and change out the door with a carbon fiber case Motorola g phone..then when I was checking he tells me we got 52 dollar out the door smart fit watches in 2 styles
.he shows me..cash hit the table I tell him I appericate,and walked out satisfied....
XX
xjosh702x
Sep 9, 2025
5.0
David was able to get my phone fixed after not being able to use it will always come to this cricket for my service and will bring other people to join cricket