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Many customers praised the staff, particularly David, Chelsea, and Kelsey, for their helpfulness, friendliness, and professionalism.
Product Issues
Some customers reported issues with faulty products and dissatisfaction with the handling of returns and warranty claims.
Store Experience
Overall, customers enjoyed their experiences at the store, citing quick service and knowledgeable staff, although experiences varied depending on the employee.
Technical Support
Several reviews highlighted the staff's ability to assist with technical issues and phone setups, contributing to a positive customer experience.
Concerns About Privacy
One review raised serious concerns about privacy and data control related to Cricket's partnership with Trustonic.
TW
Thor Woods
Sep 19, 2025
5.0
Firstly I tried buying a phone from kricket online,what a joke...this store knew what was up...told the guy what I wanted he handled it 140.and change out the door with a carbon fiber case Motorola g phone..then when I was checking he tells me we got 52 dollar out the door smart fit watches in 2 styles
.he shows me..cash hit the table I tell him I appericate,and walked out satisfied....
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xjosh702x
Sep 9, 2025
5.0
David was able to get my phone fixed after not being able to use it will always come to this cricket for my service and will bring other people to join cricket
MG
Melanie Galura
Aug 3, 2025
5.0
We lost a phone in the lake and were worried but you helped us restore everything. Thank you David for the great friendly service with a smile. You are awesome!!
JM
Jacob Mitchem
Jul 20, 2025
5.0
Went into the store because I had a issue with my phone speaker. David was very helpful gave me a few options on new phones, I ended up doing a insurance claim which David help me through the whole entire process. Overall I would highly recommend this store and David gave awesome customer service.
JS
jaycee Sorrels
Jul 16, 2025
5.0
Daved was very helpful and helped us remove a line without issues We will be back in the future!!