Verizon

4.6
503 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at Sand Springs, OK 74063

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
420 W. Wekiwa Rd., Sand Springs, OK
74063, United States

Hours

Reviews

4.6
502 reviews
5 stars
425
4 stars
24
3 stars
10
2 stars
13
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Queenie and Christopher providing exceptional service.

Store Experience

Several reviews highlighted positive experiences in-store, noting quick service, efficient problem-solving, and a welcoming atmosphere.

Product Issues

Some customers reported issues with products and services, including billing discrepancies and dissatisfaction with promotions.

Staff Performance

While most feedback was positive, a few reviews mentioned instances of poor service or unhelpful staff, indicating inconsistency in employee performance.
  • TA
    Todd Autry
    Dec 25, 2025
    4.0
    Good people that took care of my phone needs professionally!!!
  • DJ
    Daniel Jeter
    Dec 20, 2025
    5.0
    Just change from T-Mobile to Verizon had some issues in the beginning, but the manager helped out quite a bit
  • BM
    Brian Manning
    Dec 3, 2025
    5.0
    I have been with Verizon since 2022. I have other services through Verizon as well including the internet. I can honestly say that Russell cellular has always did right by me and they have always strive to get me an answer t9 my issues!!! They treat you like fam!!! Not like they treat you at an actual Verizon store... This is where you want your home store to be... trust me!! I do alot of reviews and I am always honest on them. Go to Russell and get your Verizon hook up!! God bless hope this helps you!
  • AT
    Always Tempted
    Nov 24, 2025
    2.0
    Went to this store to pay bill(that has a charge that appeared out of nowhere,so already not happy) and there was one, possibly dim-witted guy helping 3 people with a promotion he "couldn't get to pull up". Left after 15 minutes to try and make it to another store as this was going nowhere. Unreasonable wait time to pay a bill
  • RR
    RavioliRav
    Nov 14, 2025
    5.0
    Had a great experience, was quick and easy and had no problems come up. Thank you!

Frequently Asked Questions About Verizon

What are the operating hours of Verizon at 420 W. Wekiwa Rd. in Sand Springs, OK?

Verizon in Sand Springs, OK is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.

Where is the Verizon Sand Springs store located?

The store is located at 420 W. Wekiwa Rd., Ste 100, Sand Springs, OK 74063.