Verizon

4.2
338 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Owasso for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
9035 N 121st East Ave, Owasso, OK
74055, United States

Hours

Reviews

4.2
248 reviews
5 stars
164
4 stars
31
3 stars
12
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific mentions of individual employees providing exceptional service.

Store Experience

While some customers reported positive experiences with quick service and knowledgeable staff, others expressed frustration with long wait times and poor handling of issues.

Billing Issues

Numerous reviews highlighted ongoing billing problems, including overcharges and difficulties in resolving account issues, leading to dissatisfaction among customers.

Product Knowledge

Customers frequently noted the staff's expertise in explaining products and services, contributing to a generally positive perception of the store's knowledge base.
  • DG
    Debbie Gray-Gates
    6 days ago
    1.0
    Verizon wireless doesn't hold up too the prices they charge we can't get internet or cell service with out buffering sometimes it could be days before I get message we are Preferred customers what ever that means the galaxy zip 7 is a piece of junk I'm on my second one and for over a grand in price yiu would've expected better I have insurance no deduction but want to replace it for a fee . Would not recommend at all.
  • ZT
    Zagor Tenay
    Dec 30, 2025
    5.0
    Joseph and Cameron helped me for transferring phone number ,Cameron talked to Verizon representative and asked roght questions that I wouldnt know ,thank you Verizon
  • GG
    G.S.M.
    Dec 16, 2025
    5.0
    12/14,25, I visited the Verizon store to get a SIM card for my smartwatch. Despite it being close to closing time, the manager promptly greeted us and informed us of a brief wait due to other customers. Even after 5 PM, he dedicated ample time to address all our inquiries, demonstrating exceptional customer service.
  • MB
    Madi Barrett
    Dec 6, 2025
    5.0
    Jonathan Hensley was incredible to say the least. He was super helpful and easy to talk to. Knew what he was talking about and was very friendly. The experience was the easiest I’ve ever had getting a new phone.
  • AG
    Ashley Gasperino
    Dec 6, 2025
    5.0
    We had the EASIEST experience switching over to Verizon with our specialist Jonathan Hensley. He was very knowledgeable and communicative with every aspect of our new phones and plans. It was definitely the best experience we’ve had getting new phones and switching providers. He was there every step of the way. Would recommend him to anyone I know wanting to switch. We got lucky today with him.

Frequently Asked Questions About Verizon

What are the operating hours for the Verizon store in Owasso?

The Verizon store in Owasso is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Which brands of smartphones does the Verizon Owasso store offer?

The store offers the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.