Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Oklahoma City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
287 reviews
5 stars
148
4 stars
44
3 stars
19
2 stars
11
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees being praised for their helpfulness while others were reported as rude and unprofessional.
Technical Support
Many customers expressed frustration with the technical support provided, citing issues with problem resolution and communication.
Store Experience
The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others noted long wait times and poor management.
Promotions and Billing
Several reviews highlighted dissatisfaction with promotions and billing practices, including misleading information and issues with refunds.
Employee Performance
While some employees were commended for their assistance, others were criticized for their lack of professionalism and customer care.
- LPLuke P6 days ago1.0As I already spoke to customer service and came up with a plan to do my upgrade, the asian lady at the store didn't want to help me much. She sounded rude. I had a bad vibe in the store. I wouldn't step in that store if she is there again.
- BMBill ManolidisOct 22, 20255.0This Review is for Pearl and Luis . I had a 5 g business internet that I had for years and approx 4 mos ago the modem went bad and called tech support / call center wherever it is ! . They are disgusting , horrible, rude and got hung up 4 times . Verizon corporate should be ashamed of these disgusting call centers. I was ready to cancel everything . So at last ditch effort I called this store and Pearl answered what a breath of fresh air !! Told me how to maneuver tech support . Tried one last time and got hung up again . So I drove down there and Luis ended up taking care of me . He looked at all my conversations and said unfortunately they did not put in notes even though they promised in conversations. After about an hour all was fixed !!! Again Verizon corporate you are disgusting for having these farmed out call centers . Thanks to Pearl and Luis I will continue on with Verizon . Just a note for the few customers saved by your employees in local stores you will lose a hundred that have to go through the awful painful 45 minutes plus wait to get to call centers in the middle of nowhere.
- DDDm DSep 26, 20251.0Came in today with a dead phone. The lady helping us didn't listen to what our issues were. We wanted to find out if we could get the data from the phone. She tried charging it, we explained it wouldn't charge...she ignored what we were saying. However, in fairness to her she was trying to do her job. She said they weren't allowed to access the data. However.....if we bought a new phone, they would access it for us. We both laughed, she stated there was nothing funny about what she said. She was very rude once we laughed and tried to argue with us as we left. Gotta get that last word in!!!! I have to say I'm very grateful she was unprofessional and frankly disrespectful to a current customer. We left the store and went to a competitor for a new phone. We received excellent customer service with clear and concise communication. The gal at Verizon was busy being large and in charge. Customer service wasn't on her radar. Bye bye Verizon!!! Thank you for this experience!
- CPCamryn PagachJul 17, 20251.0This particular store stole $345 from me. I’ll take this review down when that money is credited to my account like I was promised over a month ago.
- IJImani JoinerJun 26, 20251.0The black lady was very kind but the asian lady was extremely rude. I just came in to get my service fix because my phone not registering their internet and she had a horrible tone and told me it could be my fault and if they tried everything why do I keep calling them..... obviously they haven't tired everything! I been with verizon for two years now and I will be switching carriers!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Oklahoma City?
The Verizon store in Oklahoma City is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What mobile brands does the Verizon Oklahoma City store offer?
They offer mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or order online for pickup at Verizon Oklahoma City?
Yes, you can schedule an in-store appointment or place an online orders for in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does the Verizon store in Oklahoma City sell business devices?
Yes, the store offers business cell phones, mobile hotspots, tablets, and laptops.
What services does Verizon Oklahoma City provide?
They provide mobile plans, wireless internet plans, and voice plans.
What payment methods are accepted at Verizon Oklahoma City?
They accept checks, debit cards, mobile NFC payments, and do not require cash only payments.
Is there a FedEx Office nearby Verizon in Oklahoma City for printing and shipping needs?
Yes, the FedEx Office Print & Ship Center and RushMyPassport services are located nearby for your printing, shipping, and passport service needs.
What nearby restaurants are close to the Verizon store in Oklahoma City for a meal before or after shopping?
Nearby restaurants include Buddy V's Cake Slice, Chuck E. Cheese, Del Taco, Fazoli's, Johnnie's Charcoal Broiler, Hunan Wok, Five Guys, Little Mike's Hamburgers, Shimmers Sno Cones, and Qdoba Mexican Eats.
Are there entertainment options close to Verizon Oklahoma City?
Yes, Chuck E. Cheese offers pizza and arcade games for family fun, Slick Willies Northwest Expressway provides a pool hall and bar, and Slick Willie's Family Pool Hall is nearby for billiards enthusiasts.
How can nearby places like Bank of America support Verizon customers in Oklahoma City?
Bank of America and its ATMs nearby provide convenient financial services for Verizon customers who may need banking or installment loans before purchasing devices or plans.