Verizon

3.9
376 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Midwest City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7199 Se 29th St, Midwest City, OK
73110, United States

Hours

Reviews

3.9
299 reviews
5 stars
172
4 stars
36
3 stars
17
2 stars
24
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude and unhelpful.

Staff Knowledge

Several customers noted that staff members were knowledgeable and able to assist with technical issues, but there were also complaints about staff being uninformed or dismissive.

Store Experience

Many customers reported long wait times and poor organization in the store, leading to frustration and dissatisfaction.

Product Issues

Customers expressed frustration with product-related issues, including problems with replacement phones and billing discrepancies.

Positive Experiences

Despite the negative feedback, there are numerous positive reviews highlighting excellent service from specific employees and overall satisfaction with the store's offerings.
  • SW
    Shanicea Williams
    Jan 2, 2026
    5.0
    Good deals
  • AB
    Amanda Brakebill
    Dec 21, 2025
    1.0
    Very annoyed every replacement phone I have received has not worked properly and Verizon somehow waist my time and makes me out to be the bad guy this replacement phone charging port doesn't work
  • BM
    Brittany marie
    Dec 12, 2025
    5.0
    Everyone who works here is awesome and Ryan is the best ever! Best new phone experience I've ever had. Hassle free on their end and went above and beyond.
  • TB
    Tanner Brown
    Nov 25, 2025
    1.0
    night manager is lazy and should never be in a position of power. came in to get a new phone and set there for 20 min. manager told me he did not help with that kind of thing . he was the boss and did not get paid for that. not a sole talked to us. so got up and left. i hope they make money on things like this i will never buy anything there. i have been with verizon for 15 years and was going to add a back up for our internet but nope not now. that night manager should never have a job past today. lazy and will not help he other employees. sad day for verizon.
  • RV
    Rachel Villegas
    Nov 6, 2025
    5.0
    Will and Jarrod (spell check?) were super friendly and helpful. I’ve had an issue with my cellular plan on my Apple watch and had to go to Verizon two days in a row. Both times, Will was extremely helpful and patient and did what he could to help resolve my issue! I’ve never had any negative encounters with anyone at this location. 5 stars :) **Edited to add that I had contacted Verizon support via phone and text and kept getting passed off to other technicians and half of the time they couldn’t understand what I was explaining. Going to resolve in person has yielded much more success than my several attempts to use online/over the phone support.

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Midwest City?

The Verizon store in Midwest City is open from 10:00 AM to 7:00 PM Monday through Saturday and from 11:00 AM to 6:00 PM on Sundays.

Which mobile phone brands does Verizon Midwest City offer?

Verizon Midwest City offers popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.