Visit our store at Midwest City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude and unhelpful.
Staff Knowledge
Several customers noted that staff members were knowledgeable and able to assist with technical issues, but there were also complaints about staff being uninformed or dismissive.
Store Experience
Many customers reported long wait times and poor organization in the store, leading to frustration and dissatisfaction.
Product Issues
Customers expressed frustration with product-related issues, including problems with replacement phones and billing discrepancies.
Positive Experiences
Despite the negative feedback, there are numerous positive reviews highlighting excellent service from specific employees and overall satisfaction with the store's offerings.
SW
Shanicea Williams
Jan 2, 2026
5.0
Good deals
AB
Amanda Brakebill
Dec 21, 2025
1.0
Very annoyed every replacement phone I have received has not worked properly and Verizon somehow waist my time and makes me out to be the bad guy this replacement phone charging port doesn't work
BM
Brittany marie
Dec 12, 2025
5.0
Everyone who works here is awesome and Ryan is the best ever! Best new phone experience I've ever had. Hassle free on their end and went above and beyond.
TB
Tanner Brown
Nov 25, 2025
1.0
night manager is lazy and should never be in a position of power.
came in to get a new phone and set there for 20 min. manager told me he did not help with that kind of thing . he was the boss and did not get paid for that. not a sole talked to us. so got up and left. i hope they make money on things like this i will never buy anything there. i have been with verizon for 15 years and was going to add a back up for our internet but nope not now. that night manager should never have a job past today. lazy and will not help he other employees. sad day for verizon.
RV
Rachel Villegas
Nov 6, 2025
5.0
Will and Jarrod (spell check?) were super friendly and helpful. I’ve had an issue with my cellular plan on my Apple watch and had to go to Verizon two days in a row. Both times, Will was extremely helpful and patient and did what he could to help resolve my issue! I’ve never had any negative encounters with anyone at this location. 5 stars :)
**Edited to add that I had contacted Verizon support via phone and text and kept getting passed off to other technicians and half of the time they couldn’t understand what I was explaining. Going to resolve in person has yielded much more success than my several attempts to use online/over the phone support.
What are the store hours for Verizon in Midwest City?
The Verizon store in Midwest City is open from 10:00 AM to 7:00 PM Monday through Saturday and from 11:00 AM to 6:00 PM on Sundays.
Which mobile phone brands does Verizon Midwest City offer?
Verizon Midwest City offers popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I shop for Verizon products online and pick them up at the Midwest City store?
Yes, you can place online orders and pick them up in-store at the Midwest City Verizon location, or choose free 2-day shipping, express lockers, or same-day delivery where available.
What services are available at the Verizon store in Midwest City?
The Verizon store offers mobile plans, wireless internet plans, voice plans, and products including business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon Midwest City accept mobile payments and credit cards?
Yes, Verizon Midwest City accepts debit cards, mobile NFC payments, and paychecks, and does not require cash-only transactions.
Is free Wi-Fi available at the Verizon Midwest City store?
Yes, the Verizon store in Midwest City offers free Wi-Fi for customers.
How can I schedule an in-store appointment at Verizon Midwest City?
You can schedule an in-store appointment by visiting the Verizon website or using the My Verizon app linked to the Midwest City store location.
What nearby dining options can I visit before or after shopping at Verizon Midwest City?
Nearby dining options include Fat Daddy'z Crawfish, Seafood Party Midwest City, Golden Phoenix Bistro (Asian restaurant), and The Big Biscuit for breakfast and brunch.
Are there any nearby shopping centers or stores near Verizon Midwest City for additional shopping?
Yes, nearby shopping centers include Town Center Plaza and Midwest City Town Center Plaza, with stores like J's Hallmark Shop, PetSmart, Batteries Plus Bulbs, and several clothing stores such as Torrid, rue21, and Lane Bryant.
What health and beauty services are available near Verizon Midwest City?
Nearby health and beauty services include European Wax Center, Anton Nails and Spa, Lifestyle Nails & Day Spa, Nail Work and Spa, The Joint Chiropractic, and WW (Weight Watchers) for wellness.