Verizon

3.9
372 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Midwest City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
7199 Se 29th St, Midwest City, OK
73110, United States

Hours

Reviews

3.9
295 reviews
5 stars
170
4 stars
36
3 stars
17
2 stars
24
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude and unhelpful interactions.

Product Knowledge

Several reviews highlighted knowledgeable staff who provided assistance with products, but there were also complaints about staff lacking information and being unable to resolve issues.

Store Experience

Customers had varied experiences in-store, with some enjoying quick service and others facing long waits and disinterest from employees.

Billing Issues

Multiple customers expressed frustration with billing discrepancies and confusion regarding promotions, indicating a need for clearer communication.

Overall Satisfaction

While some customers had positive experiences and would recommend the store, others vowed to avoid it due to poor service and unresolved issues.
  • JL
    Joshua Lansche
    Nov 13, 2025
    5.0
    Satisfied with the service, Sylvia helped me transferring to new phone. Thank you.
  • RV
    Rachel Villegas
    Nov 6, 2025
    5.0
    Will and Jarrod (spell check?) were super friendly and helpful. I’ve had an issue with my cellular plan on my Apple watch and had to go to Verizon two days in a row. Both times, Will was extremely helpful and patient and did what he could to help resolve my issue! I’ve never had any negative encounters with anyone at this location. 5 stars :) **Edited to add that I had contacted Verizon support via phone and text and kept getting passed off to other technicians and half of the time they couldn’t understand what I was explaining. Going to resolve in person has yielded much more success than my several attempts to use online/over the phone support.
  • PM
    Pat Madden
    Sep 30, 2025
    2.0
    After doing some online research I found what I was looking for. Took this info over here yesterday. Walked in and was met by an associate. After a few minutes it was obvious things weren’t going well so I left. Went home and contacted a Verizon online agent. They got me set up and provided the package data. I went back to the store and the manager met me. Showed him what I had and wanted. He handed me off to someone else. I have my suspicions whenever will leave tht. So I sat with the new associate and told and showed her. The manager was right there and started answering. When I asked which one I was dealing with he said IM THE MANAGER so me. I asked him to come sit down so we could talk. I didn’t want to bother other customers. He declined so we had some more louder conversations. I could see where this was headed so I tanked him and went to the other store. This place needs some customer service training.
  • JS
    James Ryan Vaughn Sr.
    Sep 22, 2025
    5.0
    my iphone was being super weird because i never turn it off and was behind on updates and Ryan was awesome with helping me out ! Got everything working again and not freezing up free of charge thanks Ryan for your help !
  • PC
    Patrick C
    Sep 12, 2025
    5.0
    Always have a great experience here at this location. It’s a corporate location and they can offer more options and discounts, which they always share. Love the cooperation and help they provide to meet our needs/wants. 🤙🏼

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Midwest City?

The Verizon store in Midwest City is open from 10:00 AM to 7:00 PM Monday through Saturday and from 11:00 AM to 6:00 PM on Sundays.

Which mobile phone brands does Verizon Midwest City offer?

Verizon Midwest City offers popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.