Visit our store at Midwest City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported rude and unhelpful interactions.
Product Knowledge
Several reviews highlighted knowledgeable staff who provided assistance with products, but there were also complaints about staff lacking information and being unable to resolve issues.
Store Experience
Customers had varied experiences in-store, with some enjoying quick service and others facing long waits and disinterest from employees.
Billing Issues
Multiple customers expressed frustration with billing discrepancies and confusion regarding promotions, indicating a need for clearer communication.
Overall Satisfaction
While some customers had positive experiences and would recommend the store, others vowed to avoid it due to poor service and unresolved issues.
JL
Joshua Lansche
Nov 13, 2025
5.0
Satisfied with the service, Sylvia helped me transferring to new phone.
Thank you.
RV
Rachel Villegas
Nov 6, 2025
5.0
Will and Jarrod (spell check?) were super friendly and helpful. I’ve had an issue with my cellular plan on my Apple watch and had to go to Verizon two days in a row. Both times, Will was extremely helpful and patient and did what he could to help resolve my issue! I’ve never had any negative encounters with anyone at this location. 5 stars :)
**Edited to add that I had contacted Verizon support via phone and text and kept getting passed off to other technicians and half of the time they couldn’t understand what I was explaining. Going to resolve in person has yielded much more success than my several attempts to use online/over the phone support.
PM
Pat Madden
Sep 30, 2025
2.0
After doing some online research I found what I was looking for. Took this info over here yesterday. Walked in and was met by an associate. After a few minutes it was obvious things weren’t going well so I left. Went home and contacted a Verizon online agent. They got me set up and provided the package data. I went back to the store and the manager met me. Showed him what I had and wanted. He handed me off to someone else. I have my suspicions whenever will leave tht. So I sat with the new associate and told and showed her. The manager was right there and started answering. When I asked which one I was dealing with he said IM THE MANAGER so me. I asked him to come sit down so we could talk. I didn’t want to bother other customers. He declined so we had some more louder conversations. I could see where this was headed so I tanked him and went to the other store. This place needs some customer service training.
JS
James Ryan Vaughn Sr.
Sep 22, 2025
5.0
my iphone was being super weird because i never turn it off and was behind on updates and Ryan was awesome with helping me out ! Got everything working again and not freezing up free of charge thanks Ryan for your help !
PC
Patrick C
Sep 12, 2025
5.0
Always have a great experience here at this location. It’s a corporate location and they can offer more options and discounts, which they always share. Love the cooperation and help they provide to meet our needs/wants. 🤙🏼
What are the store hours for Verizon in Midwest City?
The Verizon store in Midwest City is open from 10:00 AM to 7:00 PM Monday through Saturday and from 11:00 AM to 6:00 PM on Sundays.
Which mobile phone brands does Verizon Midwest City offer?
Verizon Midwest City offers popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I shop for Verizon products online and pick them up at the Midwest City store?
Yes, you can place online orders and pick them up in-store at the Midwest City Verizon location, or choose free 2-day shipping, express lockers, or same-day delivery where available.
What services are available at the Verizon store in Midwest City?
The Verizon store offers mobile plans, wireless internet plans, voice plans, and products including business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon Midwest City accept mobile payments and credit cards?
Yes, Verizon Midwest City accepts debit cards, mobile NFC payments, and paychecks, and does not require cash-only transactions.
Is free Wi-Fi available at the Verizon Midwest City store?
Yes, the Verizon store in Midwest City offers free Wi-Fi for customers.
How can I schedule an in-store appointment at Verizon Midwest City?
You can schedule an in-store appointment by visiting the Verizon website or using the My Verizon app linked to the Midwest City store location.
What nearby dining options can I visit before or after shopping at Verizon Midwest City?
Nearby dining options include Fat Daddy'z Crawfish, Seafood Party Midwest City, Golden Phoenix Bistro (Asian restaurant), and The Big Biscuit for breakfast and brunch.
Are there any nearby shopping centers or stores near Verizon Midwest City for additional shopping?
Yes, nearby shopping centers include Town Center Plaza and Midwest City Town Center Plaza, with stores like J's Hallmark Shop, PetSmart, Batteries Plus Bulbs, and several clothing stores such as Torrid, rue21, and Lane Bryant.
What health and beauty services are available near Verizon Midwest City?
Nearby health and beauty services include European Wax Center, Anton Nails and Spa, Lifestyle Nails & Day Spa, Nail Work and Spa, The Joint Chiropractic, and WW (Weight Watchers) for wellness.