Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Edmond for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
182 reviews
5 stars
106
4 stars
24
3 stars
21
2 stars
8
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported poor experiences with unhelpful or rude employees.
Technical Support
Several customers expressed frustration with the lack of technical knowledge and assistance available at the store, particularly for troubleshooting issues.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers noted long wait times and inefficient service.
Sales Process
While many customers appreciated the assistance in selecting plans and devices, there were complaints about misleading information regarding promotions and contracts.
Employee Performance
Specific employees received high praise for their service, but there were also reports of inconsistency in staff performance and knowledge.
- ZTZac TaylorOct 17, 20255.0I had the pleasure to experience the best service I've received at this Verizon location! Kyle greeted us, set-up a business line with a transfer from a personal line, and Trent came in and provided additional discounts on an AIR 17 for her woman owned SMB. It's always a pain to transfer data but this was seamless. I highly recommend Verizon and ask for one of these 2 gentlemen, pretty sure you'll get the same exemplary service me and my fiancée did from Kyle and Trent!
- MRMO RAHMANOct 1, 20255.0I had an excellent experience at the Verizon Wireless store! The staff was friendly, knowledgeable, and went above and beyond to make sure I got the right plan and device for my needs. They took the time to explain all my options clearly, answered every question with patience, and never made me feel rushed. The store itself was clean, well-organized, and had a comfortable atmosphere. What really stood out was the customer service—everyone was professional, attentive, and genuinely wanted to help. I left feeling confident with my purchase and happy with how smooth the whole process was.
- CMChristina McMahonAug 22, 20255.0Friendly people and helped me get the stuff done that I needed to with my account
- SSSean SunayAug 21, 20255.0Kyle and Shane helped my girlfriend and I switch my T-Mobile service to Verizon, worked all the angles to get us the best deal possible and got us our Internet for our new place. I would highly recommend them to anyone looking to make a switch to Verizon, and go to the store.
- ESEthan SnyderJul 12, 20201.0so i get a brand new phone that doesn't work.. how is it that you hand someone a bag with 2 phones which cost 1299 each with out making sure they turn on. You would have checked before you stopped letting people in the store but now you just grab them hand them over with out checking them... i called tech support they couldn't help after i waited for 1hr on hold then 1hr of them asking me to keep turning it off they tell its a dud and i have go back to the store and hope it works out this time...
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Edmond, OK?
The Verizon store in Edmond is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which mobile brands are available at this Verizon store?
This Verizon store offers products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does the Verizon store in Edmond offer for businesses?
The store provides business cell phones, business mobile hotspots, business tablets, and business laptops.
Can I schedule an in-store appointment at the Verizon store in Edmond?
Yes, you can schedule an in-store appointment either online or through the My Verizon app for a convenient visit.
What delivery and pickup options are available for online orders at this Verizon location?
Online orders can be picked up in store, shipped with free 2-day delivery, placed in express lockers, or delivered same day in select areas.
Does the Verizon store in Edmond accept mobile NFC payments?
Yes, the store accepts mobile NFC payments, as well as debit cards, checks, and does not require cash only payments.
Is there free Wi-Fi available at the Verizon store in Edmond?
Yes, the Verizon store offers free Wi-Fi for customers while they shop or wait for service.
What nearby coffee shops can I visit before or after my Verizon appointment?
Nearby coffee shops include Starbucks and Dutch Bros Coffee, both ideal for grabbing a drink before or after your visit.
Are there dining options near the Verizon store in Edmond?
Yes, nearby dining options include Chipotle Mexican Grill, Smoothie King, Firehouse Subs, Bamboo Restaurant, and Nhinja Sushi Broadway.
Where can customers rent a car near the Verizon store in Edmond?
Enterprise Rent-A-Car is located nearby for convenient car rental services before or after your visit.