Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2501 W Main St in Durant, OK 74701
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
172 reviews
5 stars
108
4 stars
10
3 stars
10
2 stars
5
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praised helpful staff, while others reported rude or unhelpful interactions.
Store Management
Several reviews indicate issues with management and staff training, leading to poor customer experiences.
Store Hours
Customers frequently complained about inconsistent store hours and being turned away close to closing time.
Product Knowledge
While some employees were noted for their knowledge and helpfulness, others were criticized for being uninformed about products and services.
Independent Dealer Issues
Many reviews highlighted that this store is an independent dealer, leading to dissatisfaction with service and support compared to corporate stores.
- DFDajance Fair6 days ago1.0I went into the store today 01/05/2026 to start new service, I got the iPhone Air, but as soon as I got home, the phone started acting weird. I believe I was given a pre-owned iPhone because the iPhone box didn't have a charger inside. I will be back at this location tomorrow for sure. Remember, you can't get over on anyone. Especially me
- JGJean GrahamDec 17, 20255.0I highly recommend Russell Verizon in Durant, OK. The young lady that helped us was very knowledgeable and answered all our questions. She transferred both our old phone's info over to our 2 new Samsung phones even though we had a problem remembering passwords on both the old phones. Both of us being in our late 70s we are not real phone savvy. She was kind and very patient with us.
- CFCindy FrenchDec 7, 20251.0Went into the store looking to switch cell phone service, it was 20 minutes to closing time I was the only person in there. The girl that was there was short on her remarks and not knowledgeable at ALL about the plans and phone service available for my needs. I will not be going back to this store for my needs.
- JAJj ArchibaldDec 5, 20255.0Amazing customer service I went in there expecting to spend almost 600. I left there with a brand new iPhone 17 for only zero dollars and then of course I paid for a warranty a case a screen and a fast box charger amazing place.
- FWFrank WilliamsNov 14, 20255.0Trust the lady who served me was amazing !! The company is nothing without its people. Again, this lady was amazing that took care of me.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Durant, OK?
The Verizon store in Durant is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Durant?
It is located at 2501 West Main St, Ste 100, Durant, OK 74701.
Which phone brands can I find at this Verizon store?
You can find phones from Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG at this location.
Does the Durant Verizon store offer in-store pickup?
Yes, the store offers in-store pickup services for your convenience.
What payment options are accepted at the Verizon store in Durant?
The store accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Is the Durant Verizon store wheelchair accessible?
Yes, this location has a wheelchair accessible entrance.
Can I schedule a service or check my account through an app related to this Verizon store?
Yes, you can schedule and manage your account via the My Verizon app available on the Apple App Store.
Are there any nearby places to eat around the Verizon store in Durant?
Yes, nearby places include Firehouse Subs, Jimmy's Egg, KFC, Waffle Shoppe, Billy Sims Barbecue, Wendy's, Taste Island, Chili's Grill & Bar, and Chicken Express offering various dining options.
What other mobile phone stores are near the Verizon store in Durant?
Nearby mobile phone stores include Verizon Authorized Retailer - Russell Cellular, Russell Cellular, and T-Mobile, providing you with multiple options for mobile services and products.
Are there any convenient shopping or service locations near the Verizon store in Durant?
Yes, you can find nearby places such as Lotus Nail for nail and waxing services, Petsense by Tractor Supply for pet needs, Shoe Sensation for footwear, and Jakes Fireworks for shopping.