Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Duncan’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their patience and ability to explain details clearly.
Positive Environment
The store environment was described as welcoming and pleasant, contributing to a positive customer experience.
Product Knowledge
Staff demonstrated a strong understanding of products and services, helping customers make informed decisions.
Mixed Experiences
While most feedback was positive, a few customers reported isolated negative interactions, indicating inconsistency in service.
JD
Jenny Drury
Nov 28, 2025
5.0
Colton did a great job helping my parents get switched over from ATT. Kind, and helpful.
DK
dani kaskade
Nov 16, 2025
5.0
My experience at the Verizon store from start to finish was exceptional . Mike and Wesley provided the kind of service you rarely encounter anymore—professional, knowledgeable, and sincerely dedicated to helping me find the perfect solution. They went above and beyond to make sure I understood every detail, answered every question with patience, and made the entire process seamless and stress-free. Their warm attitude, genuine care, and remarkable attention to detail made me feel like more than just a customer—they made me feel appreciated and like I was visiting old friends.This level of excellence absolutely deserves recognition, praise, and a well-earned raise. Mike and Wesley represent how customer service used to function in America. Back when human to human interaction was the norm and people took pride in their jobs and treated one another with kindness and respect. One of the many highlights of my visit was that I had the opportunity to discuss ( in depth ) ,artificial intelligence with Mike and Wesley. And as someone who is a content creator, I was absolutely delighted that Mike and Wesley were able to understand and demonstrate the tools I use to create content and the future of the tools as it pertains to mobile usage.
AD
Andrew Diaz
Oct 24, 2025
5.0
Kwame’ was such great help today getting my wife and I setup with new phones very professional for sure will be back for his help in the future
CJ
Chris Jackson
Sep 18, 2025
5.0
Michael helped me so much and was extremely professional the whole time I was in store.
SS
Stephen Smith
Aug 31, 2025
5.0
Great environment to be in and very informative on new perks available for existing customer like myself