Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2311 SE Adams Blvd in Bartlesville, OK 74006
Mixed feedback on customer service; some praised staff for being helpful and friendly, while others reported rude and unprofessional behavior.
Staff Knowledge
Several customers noted that staff were knowledgeable and provided good advice, but others experienced a lack of knowledge and assistance.
Wait Times
Long wait times were frequently mentioned, with some customers frustrated by delays and inadequate staffing.
Store Environment
The store environment received mixed reviews; some found it welcoming, while others reported issues like cleanliness and unpleasant odors.
Technical Issues
Customers experienced various technical issues, including problems with devices and service coverage, leading to dissatisfaction.
MP
Mike Parks
Oct 30, 2025
5.0
Had a great experience, they were very helpful and not pushy I would recommend them to anyone looking for a change so far I’ve been very pleased!
SC
susie crowder
Oct 7, 2025
5.0
Best service ever
AM
Alyssa Milligan
Oct 6, 2025
5.0
Super easy to get setup! Angel the store manager was nice and efficient & I got the new iPhone 17. I also found a solution to spotty WiFi since I work from home & got setup with the backup internet option. Thank you!
TL
Terri Linzy
Sep 24, 2025
5.0
Great advice and support on LAUNCH day! It’s easy to be patient and pleasant when things are calm, but being able to keep that going in stressful situations makes for great customer service! Thank you for providing great customer service!
BG
Benjamin Grace
Sep 14, 2025
3.0
They tried to set me up using a iPad and it continued to crash. Had to switch to the computer. 3 hours later I got to leave with a new phone and I still have poor service.
What payment options does Verizon Bartlesville accept?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is there wheelchair accessibility at Verizon Bartlesville?
Yes, the store has a wheelchair accessible entrance.
Does Verizon Bartlesville require appointments for service or shopping?
No, appointments are not required for shopping or service at this location.
What services are offered at Verizon Bartlesville?
The store provides wireless service, mobile service, home phone service, and home internet services.
Which nearby places can I visit before or after shopping at Verizon Bartlesville?
Nearby you can visit HOTWORX gym for a workout, Great Clips hair salon for a haircut, and Bath & Body Works for skincare and candles, making it convenient to combine errands with your trip to Verizon.
Are there any wellness or beauty-related stores near Verizon Bartlesville?
Yes, nearby options include Ulta Beauty, Sally Beauty, Benefit Cosmetics BrowBar, and Beauty by Kallee, which offer a range of beauty products and spa services.
What shopping options are near Verizon Bartlesville?
Near Verizon, you can shop at Ross Dress for Less, Maurices, Bling Glamour Bartlesville, and Rack Room Shoes for clothing, shoes, and fashion accessories.