Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2311 SE Adams Blvd in Bartlesville, OK 74006
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
191 reviews
5 stars
134
4 stars
14
3 stars
9
2 stars
4
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their helpfulness while others were criticized for rudeness and lack of knowledge.
Staff Knowledge
Several reviews highlight knowledgeable staff who provided effective assistance, but there are also complaints about unhelpful and uninformed employees.
Service Issues
Customers reported issues with service reliability and device setup, leading to frustration and dissatisfaction.
Store Environment
The store environment received mixed reviews, with some customers noting cleanliness and friendliness, while others mentioned unpleasant odors and a lack of welcoming atmosphere.
Long Wait Times
Multiple reviews mention long wait times for service, particularly during busy periods, contributing to negative customer experiences.
- MPMike ParksOct 30, 20255.0Had a great experience, they were very helpful and not pushy I would recommend them to anyone looking for a change so far I’ve been very pleased!
- SCsusie crowderOct 7, 20255.0Best service ever
- AMAlyssa MilliganOct 6, 20255.0Super easy to get setup! Angel the store manager was nice and efficient & I got the new iPhone 17. I also found a solution to spotty WiFi since I work from home & got setup with the backup internet option. Thank you!
- TLTerri LinzySep 24, 20255.0Great advice and support on LAUNCH day! It’s easy to be patient and pleasant when things are calm, but being able to keep that going in stressful situations makes for great customer service! Thank you for providing great customer service!
- BGBenjamin GraceSep 14, 20253.0They tried to set me up using a iPad and it continued to crash. Had to switch to the computer. 3 hours later I got to leave with a new phone and I still have poor service.
Frequently Asked Questions About Verizon
What products and brands are available at Verizon Bartlettsville?
Verizon Bartlettsville offers products including Verizon Wireless, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid plans featuring brands like Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the store hours for Verizon at 2311 SE Adams Blvd in Bartlesville?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Bartlesville offer in-store pickup?
Yes, Verizon Bartlesville offers in-store pickup services.
What payment options does Verizon Bartlesville accept?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment methods.
Is there wheelchair accessibility at Verizon Bartlesville?
Yes, the store has a wheelchair accessible entrance.
Does Verizon Bartlesville require appointments for service or shopping?
No, appointments are not required for shopping or service at this location.
What services are offered at Verizon Bartlesville?
The store provides wireless service, mobile service, home phone service, and home internet services.
Which nearby places can I visit before or after shopping at Verizon Bartlesville?
Nearby you can visit HOTWORX gym for a workout, Great Clips hair salon for a haircut, and Bath & Body Works for skincare and candles, making it convenient to combine errands with your trip to Verizon.
Are there any wellness or beauty-related stores near Verizon Bartlesville?
Yes, nearby options include Ulta Beauty, Sally Beauty, Benefit Cosmetics BrowBar, and Beauty by Kallee, which offer a range of beauty products and spa services.
What shopping options are near Verizon Bartlesville?
Near Verizon, you can shop at Ross Dress for Less, Maurices, Bling Glamour Bartlesville, and Rack Room Shoes for clothing, shoes, and fashion accessories.