Verizon

4.8
474 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Zanesville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2830 Maple Ave, Zanesville, OH
43701, United States

Hours

Reviews

4.8
463 reviews
5 stars
420
4 stars
14
3 stars
6
2 stars
8
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual employees for their helpfulness, while others reported poor experiences with staff attitudes and responsiveness.

Staff Knowledge

Many customers highlighted the knowledge and expertise of specific employees, particularly in resolving issues and providing recommendations.

Store Environment

Some customers noted a lack of acknowledgment from staff upon entering the store, leading to feelings of neglect.

Service Efficiency

Several reviews mentioned quick and efficient service, especially when dealing with phone upgrades and issues.

Product Issues

A few customers reported problems with products and services, including billing issues and unsatisfactory replacements.
  • TN
    Tammy Neff
    Oct 29, 2025
    5.0
    I was in Friday around 530 I believe her name was Rianah(sp) she was wonderful I was trying to transfer my information to a new phone, she went above and beyond to help me, I would've never figured it out alone I truly appreciated her!
  • VK
    Victoria Knicely
    Oct 22, 2025
    1.0
    Really glad I had canceled my services through you all. Don’t miss the attitudes. There was the tan guy in the corner left of the entrance by where they store the phones, has nothing but an attitude towards me and my dad that came in. I gave my phone up shortly after activating it due to him so if you see this champ I thank you for showing your true colors. Still haven’t received my return check yet either. Long story short avoid the attitude and bs from this location and look elsewhere. I went back to my flip phone before I’ll deal with that disrespectful behavior any further. The fact he left a couple that needed help just to come have an argument over the sale of a phone. Poor attitude and poor customer support. Go to t-mobile or AT&T they will do better than them.
  • SF
    Shelley Funk
    Oct 7, 2025
    5.0
    Always great people working there and help when something happens to your phone. I would recommend Verizon on Maple Ave.
  • TG
    Traci Grywalski
    Oct 6, 2025
    5.0
    I have had an issue setting up cellular service on new Apple Watch. I was dealing with Verizon online for 5 days with zero success. Came into this store and Jason helped me and had the problem fixed within an hour! Definitely recommend stopping in and seeing him!
  • DP
    David Price
    Aug 16, 2025
    5.0
    I work with Wayne always

Frequently Asked Questions About Verizon

What wireless brands and devices are available at Verizon on 2830 Maple Ave in Zanesville?

Verizon offers devices from Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless.

What are the store hours for Verizon at 2830 Maple Ave in Zanesville?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sundays from 11:00 AM to 6:00 PM.