Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Wooster for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
596 reviews
5 stars
264
4 stars
81
3 stars
55
2 stars
43
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some customers praising helpful staff while others report rude or unhelpful service.
Long Wait Times
Many customers experienced long wait times, often exceeding an hour, leading to frustration.
Sales Practices
Several reviews mention deceptive sales tactics, including misleading information about promotions and charges.
Staff Knowledge
While some staff members are noted for their knowledge and helpfulness, others are criticized for being uninformed or dismissive.
Store Experience
Customers report a range of experiences, from quick and efficient service to chaotic and unsatisfactory visits.
- JHJoyce Hird5 days ago5.0Jason and Brandon were great...efficient, funny, patient, helpful!! Thanks Ki
- JSJacquelyn SweigerNov 10, 20255.0Jamie was super helpful in explaining home internet versus mobile Hotspot options, without making me feel like I was being sold something. He was super patient with me and all my questions without ever rushing me. Armed with information to consider and his business card, I feel more empowered to make the best decision for me.
- JFJorge FigueroaNov 1, 20251.0We went to buy a phone, and after waiting an extremely long time, the same guy who registered us told us we weren't on the list and that he would register us. We waited 90 minutes, maybe more, and then receiving that answer was very disappointing. So we decided to leave and share this bad experience, which, by the way, wasn't the only one. If you ask me about this company, in my opinion, I wouldn't recommend it to my worst enemy. We were very upset.We have waited so long to speak with an agent and then they gave us this unintelligent response
- DEDiana ElizabethOct 24, 20255.0Wonderful service! Mister Jason was very helpful and fixed everything so quickly! It only took about half of an hour. Thank you!
- APAndrew PattersonSep 21, 20251.0Service gone way down hill. God forbid you need help with your account, you’ll get pushed to customer care, who routes you to an AI bot who then hangs up on you.. This location is a joke
Frequently Asked Questions About Verizon
What are the Verizon store hours in Wooster, OH?
The Verizon store in Wooster is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which 5G smartphones are available at the Verizon Wooster store?
You can find the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Wooster store.
Can I schedule an appointment before visiting the Verizon Wooster store?
Yes, you can schedule an in-store appointment through Verizon’s website or the My Verizon app to ensure personalized service during your visit.
What pickup and delivery options does Verizon Wooster offer?
Verizon Wooster offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for your convenience.
Which business products are available at Verizon Wooster?
Verizon Wooster sells business cell phones, mobile hotspots, tablets, and laptops to support your business needs.
What mobile brands does Verizon Wooster carry?
The store carries popular mobile brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What payment methods are accepted at Verizon Wooster?
Verizon Wooster accepts Paycheck, debit cards, and mobile NFC payments, and does not require cash-only transactions.
Is free Wi-Fi available at the Verizon Wooster store?
Yes, Verizon Wooster offers free Wi-Fi to customers inside the store.
What dining options are near the Verizon Wooster store if I want to grab a meal?
Nearby dining options include Taco Bell, Burger King, Penn Station East Coast Subs, LongHorn Steakhouse, Little Caesars Pizza, Chipotle Mexican Grill, Red Lobster, and Applebee’s Grill + Bar, perfect for a meal before or after your visit.
Where can I find entertainment or shopping near Verizon Wooster?
You can visit Cinemark Wooster Movies 10 for movies, JCPenney for clothing and department store shopping, or Dunham's Sports for sporting goods, all located nearby.