Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Westerville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
1,243 reviews
5 stars
1,184
4 stars
21
3 stars7
2 stars5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Most customers praised the staff for being friendly, knowledgeable, and patient, with many specific mentions of employees like Nico, Gabe, and Quinton.
Problem Resolution
Several reviews highlighted the staff's ability to effectively resolve issues, such as phone malfunctions and billing problems, often going above and beyond to assist customers.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions about upgrades and plans.
Positive Experiences
Many customers reported great experiences at this location, often returning due to the consistently high level of service.
Sales Pressure
Customers noted a lack of pushy sales tactics, with staff focusing on providing options and information rather than pressuring them into purchases.
- JOJoe OliveriNov 1, 20255.0JT showed great customer service setting up my wife and I with new phones today. We worked through some issues like when my ID wouldn't scan through, and made us feel like we weren't rushed or pressured into anything. We are coming back if anything to see how the new renovation looks in the store!
- SJSusan JohnsonOct 28, 20255.0Nico helped me clean up my smartphone. I was struggling to get my phone working correctly he took the time to set it up and get the correct apps I needed to have the phone work properly. Great service at this location as always. He also took the time to wipe my phone down from top to bottom.
- MSMike StaleyOct 27, 20255.0Nico helped me get a new phone today. I was interested in the Folding phone he broke down my options and made sure I was taken care of. All my information was transferred over to my phone. Great experience at this location as I ALWAYS come here. Great people!
- SOSue OlahOct 27, 20255.0I just purchased a Pixel 10 Pro phone and Google Pixel watch--I love them both! Even more so, I loved working with Quinton Coats. He was knowledgeable, kind, personable, listened to what I wanted, and patient (I am getting older and there tends to be a bit of a learning curve). Thanks, Quinton--you are the best!
- KRKatie RaderOct 5, 20255.0Elyssa provided excellent service and advice as I upgraded my phone. My old phone became unusable and Elyssa went out of her way to salvage as much information as possible, by any means possible, for as long as it took, to get me up and running again. Katie R
Frequently Asked Questions About Verizon
Where is the Verizon store located in Westerville?
The Verizon store is located at 465 S. State Street, Westerville, OH 43081.
What are the operating hours of the Verizon store at 465 S. State Street?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer in-store pickup for orders?
Yes, in-store pickup is available at this Verizon location.
What brands of smartphones can I find at the Verizon store in Westerville?
You can shop for Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless devices.
Can I pay my Verizon bill in-store at Cellular Sales?
Yes, you can pay your Verizon bill in-store at Cellular Sales located at 465 S. State Street.
What payment options are accepted at the Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa.
Do I need an appointment to visit the Verizon store at 465 S. State Street?
No appointment is required; you can simply stop by or call ahead to make an appointment if preferred.
Which nearby restaurants can I visit before or after shopping at the Verizon store?
Nearby eateries include Yogi's Hoagies, Subway, Massey's Pizza, Papa John's Pizza, KFC, and Rita's Italian Ice and Frozen Custard, perfect for grabbing a meal or snack.
Are there any coffee shops close to the Verizon store at 465 S. State Street?
Yes, Dunkin' and Starbucks are nearby coffee shops where you can enjoy a coffee or smoothie before or after your visit.
What nearby services and shops can I access near the Verizon store?
Nearby services include American Family Insurance, Department of Motor Vehicles, Heartland Bank, and Legit Electronics for phone repairs, among others.