Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Westerville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
1,250 reviews
5 stars
1,191
4 stars
21
3 stars7
2 stars5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Gabe, Nico, and Quinton.
Professionalism
Several reviews noted unprofessional behavior from some staff members, contrasting with the positive experiences shared by others.
Product Knowledge
Customers appreciated the staff's ability to explain products and services clearly, helping them make informed decisions.
Efficiency
Many reviews mentioned quick service and effective problem-solving, particularly in resolving issues with phones and accounts.
Mixed Experiences
While many customers had positive interactions, there were notable negative experiences that impacted overall satisfaction.
- JCJim Crawford3 days ago5.0Our sales person at the Verizon store in Westerville was amazing! Gabe Caron helped us (my daughter and myself) along the way on switching to the IPhone 17. They didn't have any in the store and he ordered them for us. We then scheduled to have him complete the sale. I can't say enough about how fantastic he was. Customer service at it finest!
- MLMatisen LambornJan 3, 20265.0The employee Maddy knew exactly how to help us. We came in frustrated after a negative experience with the Polaris Verizon location, she immediately got our situation figured out and we left overly satisfied. Thank you Maddy and Westerville Verizon!
- BDBabbie DollDec 26, 20251.0Jessica Binger completed scammed and lied to me. I've been on the phone with different people from Verizon customer service that won't help me due to the fact that Jessica decided to give me completely false information. I'm not sure if she's new or what but it seems to me like she wasn't properly trained or given the right information. Now I'm stuck without a phone. Completely unprofessional. No wonder thos location is always begging people to work there.
- LDLauren DamonDec 18, 20255.0I got a phone for my daughter for her birthday and Chad helped me. He was kind, professional and helpful for what we needed.
- KRKriss RogersDec 16, 20255.0This is my go to Verizon store. I was in this location on 12/15 and worked with Alexia. I traded my pixel 8 phone in for a pixel 10 pro. Alexia was very knowledgeable about the product and able to answer all my questions while helping me transfer all my data to my new phone. I would highly recommend working with her if you're looking for a friendly, well-informed associate to take care of you.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Westerville?
The Verizon store is located at 465 S. State Street, Westerville, OH 43081.
What are the operating hours of the Verizon store at 465 S. State Street?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer in-store pickup for orders?
Yes, in-store pickup is available at this Verizon location.
What brands of smartphones can I find at the Verizon store in Westerville?
You can shop for Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless devices.
Can I pay my Verizon bill in-store at Cellular Sales?
Yes, you can pay your Verizon bill in-store at Cellular Sales located at 465 S. State Street.
What payment options are accepted at the Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa.
Do I need an appointment to visit the Verizon store at 465 S. State Street?
No appointment is required; you can simply stop by or call ahead to make an appointment if preferred.
Which nearby restaurants can I visit before or after shopping at the Verizon store?
Nearby eateries include Yogi's Hoagies, Subway, Massey's Pizza, Papa John's Pizza, KFC, and Rita's Italian Ice and Frozen Custard, perfect for grabbing a meal or snack.
Are there any coffee shops close to the Verizon store at 465 S. State Street?
Yes, Dunkin' and Starbucks are nearby coffee shops where you can enjoy a coffee or smoothie before or after your visit.
What nearby services and shops can I access near the Verizon store?
Nearby services include American Family Insurance, Department of Motor Vehicles, Heartland Bank, and Legit Electronics for phone repairs, among others.