Business Details
About
Cell Phone Store
TCC West Chester, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 9235 Floer Dr.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.6
414 reviews
5 stars
353
4 stars
16
3 stars
7
2 stars5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are frequently praised for their helpfulness, knowledge, and professionalism, with many customers highlighting specific employees like Cheyenne, Kaleb, and Vae.
Knowledgeable Staff
Customers consistently mention the staff's expertise in explaining products and services, making the purchasing process easier.
Positive Experiences
Many reviews reflect enjoyable experiences during visits, with customers appreciating the friendly atmosphere and attentive service.
Efficiency
Several customers noted that the process of upgrading or setting up new phones was handled quickly and efficiently.
Mixed Reviews on Issues
While many experiences are positive, some customers reported issues with account management and customer service responsiveness.
- KRKelvin RodgersOct 30, 20255.0That young man Kaleb was downright professional, if I do say so myself. He helped me remove pop up viruses from my Samsung phone. My wife setup an appointment with him at the finneytown store for assistance as well. We will visit this store again!
- JLJoseph LemenOct 30, 20255.0Wonderful service, friendly staff
- LBLINDA BOROWSKIOct 17, 20255.0Cheyenne & Nolan Wonderful service. Answered all my questions. I give them a A+
- VRVicki RobertsOct 9, 20255.0Caleb and Cheyenne were excellent. Both extremely knowledgeable, courteous, professional and personable. My experience was most enjoyable.
- RRRyne RadermacherOct 4, 20255.0Christian did a great job getting me setup with a new phone and helping optimize our family's plan to save us money. Will be coming back to this location in the future!
Frequently Asked Questions About Verizon
What products and brands does Verizon at TCC West Chester offer?
Verizon at TCC West Chester offers a wide range of products including smartphones, tablets, wireless devices, mobile accessories, and more. Brands available include Apple, Samsung, Motorola, LG, HTC, and Google.
Where is the Verizon TCC West Chester store located and what are its operating hours?
The Verizon TCC West Chester store is located at 9235 Floer Dr, West Chester, OH 45069. It is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What kind of wireless services can I get at Verizon TCC West Chester?
You can get Verizon network coverage including 5G service for both consumers and businesses, Verizon home internet, prepaid plans, bill payments, business accounts, device activation, device financing, and more at Verizon TCC West Chester.
Does Verizon TCC West Chester offer in-store and curbside pickup?
Yes, Verizon TCC West Chester offers both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment at Verizon TCC West Chester?
You can schedule an appointment online by visiting https://www.tccrocks.com/appointments/ to reserve your spot at Verizon TCC West Chester.
What payment methods are accepted at Verizon TCC West Chester?
Verizon TCC West Chester accepts payments by check and debit card among other standard payment methods.
What nearby restaurants can I visit before or after shopping at Verizon TCC West Chester?
Nearby dining options include El Rancho Nuevo, a Mexican restaurant; First Watch - Union Centre, an American breakfast and brunch spot; and Mellow Mushroom, known for pizza. These are great places to grab a meal before or after your visit.
Are there any nearby hotels if I need accommodations near Verizon TCC West Chester?
Yes, Fairfield Inn & Suites by Marriott Cincinnati North/West Chester and Fairfield Inn by Marriott are nearby hotels, convenient for customers traveling or needing nearby accommodations.
If I need to print or ship something during my visit to Verizon TCC West Chester, where can I go nearby?
FedEx Office Print & Ship Center is located nearby and can assist you with printing and shipping services during your visit.
What nearby places could I consider visiting after my appointment at Verizon TCC West Chester for coffee or a quick bite?
Starbucks, Jimmy John's sandwich shop, and Firehouse Subs are nearby and offer great options for coffee, sandwiches, and quick meals after your visit.