Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Wauseon, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
296 reviews
5 stars
240
4 stars
23
3 stars
8
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Michael, Braden, and Zach.
Efficiency
Customers frequently noted quick service, with many reporting being in and out of the store in under an hour.
Technical Support
Several reviews highlighted the staff's ability to assist with technical issues and phone setups, although there were some complaints about inconsistent support.
Sales Practices
There were mixed reviews regarding sales tactics, with some customers feeling pressured or misled about billing and plan changes.
Store Environment
Some customers mentioned cleanliness issues in the store, while others appreciated the friendly atmosphere.
- JOJohn OrdwayOct 25, 20255.0Michael was great to work with.. answer all my questions..
- BRBradlee RoseAug 19, 20255.0All the guys helped me get my new phone quick and easy no hassle
- APAmanda Lil Outlaw Miniature Horses and PhotographyAug 2, 20255.0Very patient and helpful with us.
- CBConnie BostelmanAug 2, 20255.0Michael was more then helpful too get my passwords reset and help me setup my apps when nobody’s else could figure it out. I highly recommend this location and using Michael too get what you need done and sorted out!!! 10/10
- KBKara BirdJul 23, 20255.0Zach was excellent! Knowledgeable and speedy!
Frequently Asked Questions About Verizon
What types of products does Victra offer at its Verizon Authorized Retailer store in Wauseon, OH?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for the Victra Verizon Authorized Retailer in Wauseon?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which payment options are accepted at Victra Verizon Authorized Retailer in Wauseon?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra offer in-store pickup for wireless devices and accessories?
Yes, Victra provides in-store pickup services for customers.
What brands can I find at the Victra Verizon store in Wauseon?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
How can I schedule an appointment or service with Victra’s Verizon Authorized Retailer?
You can schedule through the My Verizon app or by visiting their quick link URL provided by the store.
Is there free Wi-Fi available at the Victra Verizon store in Wauseon?
Yes, the store offers free Wi-Fi to customers.
Which nearby places can I visit around the Victra Verizon store in Wauseon?
Nearby places include 2 B Mobile, GoWireless Verizon Premium Retailer, Farmers & Merchants State Bank, and beauty salons like Different Angles Family Hair.
Are there dining options near Victra Verizon Authorized Retailer in Wauseon?
Yes, you can visit restaurants like A&W Restaurants, KFC, Ryan's Restaurant & Catering, The Tea Spot, and Arby's nearby for meals before or after your visit.
What financial services are offered close to the Victra Verizon store in Wauseon?
Close to the store, you'll find financial services such as Farmers & Merchants State Bank, F&M Bank, Robinson Melinda Andres O Neil Lowe Wauseon insurance agency, and Edward Jones financial advising.