Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Warren, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
341 reviews
5 stars
269
4 stars
20
3 stars
13
2 stars4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Daniel, Nick, and Jeremy providing exceptional service.
Sales Practices
Several reviews highlighted concerns about aggressive upselling and misleading sales tactics, with customers feeling pressured to purchase unnecessary items or services.
Store Experience
While many customers had positive experiences, some reported long wait times and frustrations with service, particularly when the store was busy or understaffed.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, with many noting that employees provided thorough explanations and assistance.
- MJMerle JohnsDec 5, 20255.0Took care of my issues. Very knowledgeable. Used them 4 times now.
- VGViolet GizdicAug 8, 20255.0Dan Perl was so helpful to me...I went into the store frantic..my new phone would not boot up. He calmly took the phone and click click...it booted right up...this is why I have used verizon for years...thank you thank you thank you!!!!
- MSMary Ann SmileyJul 21, 20255.0Daniel was a tremendous help. I appreciate his time and knowledge.
- DLDimitri LiakarisAug 19, 20215.0Thank you so much Girl's in helping my resolve my problem and Buying a better phone thank you.
- MRMichael RemaleyFeb 23, 20185.0A little hard to see from the road but the customer service was excellent
Frequently Asked Questions About Verizon
What products and brands does Verizon in Warren, OH offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, and accessories from brands like Samsung, Apple, Motorola, Google, and more.
What services are available at the Verizon retailer in Warren?
They provide services such as new lines, upgrades, new devices, and accessories, along with in-store pickup and device protection options.
What are the store hours for Verizon in Warren, OH?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Which payment methods are accepted at the Verizon store on Niles-Cortland Road SE?
They accept American Express, Discover, Mastercard, Visa, Apple Pay, Samsung Pay, Android Pay, cash, debit cards, and mobile NFC payments.
Does the Verizon store in Warren offer in-store pickup?
Yes, they offer in-store pickup services for customers.
How can I contact Verizon in Warren for inquiries or support?
You can contact them by phone at +1 330-399-2277 or email at Info@victra.com.
What languages are spoken at the Verizon retailer in Warren?
They provide service in English and Spanish.
What nearby places can I visit before or after shopping at Verizon on Niles-Cortland Road SE?
Nearby places include Stonebridge Grille and Tavern for dining, Dunkin' for coffee and snacks, and Sam's Club for wholesale shopping and pharmacy needs.
Is there a childcare center near the Verizon store in Warren?
Yes, the Wee Care Day Care Center is nearby, which is convenient for customers needing childcare.
Are there any automotive services close to the Verizon retailer?
Coates Car Care Express offers car wash, automotive repair, and auto detailing services nearby.