Verizon

4.8
357 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Uniontown, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3939 Massillon Rd.

Details

  • Curbside pickupNot available

Location

Verizon
3939 Massillon Rd, Uniontown, OH
44685, United States

Hours

Reviews

4.8
356 reviews
5 stars
334
4 stars
4
3 stars
0
2 stars
2
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Angela and Samantha, received high praise for their helpfulness, patience, and friendliness.

Knowledgeable Staff

Customers appreciated the staff's knowledge and ability to explain options clearly, especially regarding phone upgrades and billing issues.

Mixed Experiences

While many reviews were positive, there were a few negative experiences, particularly involving Angela's attitude during stressful situations.

Store Environment

The store was noted for being clean and well-maintained, contributing to a pleasant shopping experience.

Billing Issues

Some customers reported confusion or dissatisfaction with billing practices, suggesting a need for clearer communication regarding charges.
  • BS
    Brian Stephens
    5 days ago
    5.0
    I was having issues setting up my new phone. I came in not know what to expect and Angela helped me resolve my issues. What a wonderful and knowledgeable lady. I will be recommending her to every for any issues with Verizon
  • KH
    Kimatha Hurst
    Nov 14, 2025
    5.0
    Samantha did a great job multitasking. She assisted multiple clients at once. Explained things well without being condescending. Was pleasant and professional.
  • KM
    Kim Martell
    Nov 6, 2025
    1.0
    Worst experience ever. Finally, after 2 months I think we may have resolved all the issues they created. I highly recommend you go elsewhere. I've come so close to closing my Verizon account after 25 years due to this experience.
  • KC
    KD Cosmic
    Nov 6, 2025
    2.0
    be careful, they are not a real verizon store, just an authorized retailer. they will screw you over with upgrade deals, go to a real store before you make a mistake like many others. my iphone 16 will now cost me 1300$ with trading in, thank you manager!
  • TF
    Tyler Fincher
    Nov 1, 2025
    5.0
    Samantha was wonderful to work with she explained everything in detail and she got me all the perks I wanted and she beat the price that I wanted I highly recommend working with Samantha she has a wonderful attitude and always makes it a good time not a complete stress visit like my other experiences!!!

Frequently Asked Questions About Verizon

What products does Verizon in Uniontown offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and more with Verizon network coverage including 5G service.

What services are available at the Verizon store on 3939 Massillon Rd?

Services include bill payments, business accounts, free bill analysis, new lines, upgrades, device activation, device financing, wet phone recovery, Verizon Protect, in-store pickup, and no contract plans.