Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Troy, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
238 reviews
5 stars
200
4 stars
11
3 stars
8
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, especially Jason, Emanuel, and Michael, for their helpfulness and dedication to resolving issues.
Knowledgeable Staff
Customers frequently noted the employees' expertise and ability to explain products and services clearly.
Positive Experiences
Numerous reviews highlighted enjoyable experiences during visits, with staff going above and beyond to assist customers.
Billing Issues
Several customers reported problems with billing and promotions, indicating a need for better management of these aspects.
Store Accessibility
Some customers expressed frustration with the store's hours and accessibility, including instances of being closed during business hours.
- TTTony Terlesky5 days ago5.0Great customer service. I would not go anywhere else!!! Thanks to Draven!!!
- AMAlex MangenOct 27, 20255.0Jason B has fantastic customer service. Highly recommend talking with him.
- MRMarlene RainesOct 1, 20255.0I went to Verizon in Troy Ohio and they were the nicest gentleman I ever met. Great service. Jason and Emmanuel are both great. Marlene
- DHDora HydrusSep 16, 20255.0Jason was very helpful with contacting customer service. Will be back to order direct. NEVER ONLINE
- MAMandie AllenSep 11, 20255.0Jason went to bat for me when I brought back my internet router that wasn't working. He worked hard and called until the problem was solved. I will now only go to that store
Frequently Asked Questions About Verizon
What types of products does Verizon in Troy, OH offer?
Verizon in Troy, OH offers a wide range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon located at 775 West Market Street?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 5:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does Verizon in Troy provide in-store pickup services?
Yes, Verizon in Troy offers in-store pickup for orders.
What types of payment options are accepted at Verizon in Troy?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Troy?
Yes, the Verizon store offers free Wi-Fi to customers.
Which brands of devices and accessories can I find at Verizon Troy?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Where is Verizon located in Troy, Ohio?
Verizon is located at 775 West Market Street, Troy, OH 45373, USA.
What nearby places can I visit before or after shopping at Verizon Troy?
Nearby places include Papa John's Pizza, The Honey Baked Ham Company, Great Clips, Starbucks, and Kroger Marketplace, which offer food, beauty services, and grocery shopping options for your convenience.
Are there any nearby coffee shops close to Verizon in Troy?
Yes, you can visit nearby coffee shops such as BIGGBY COFFEE and Starbucks, both located near the Verizon store.
Can I combine a visit to Verizon with other nearby services in Troy?
Absolutely. Close to Verizon you will find services like Market Street Hair Company and Royal Nails & Spa for beauty treatments, as well as Wright-Patt Credit Union ATM and Fifth Third Bank for financial services, making it convenient to combine errands.