Business Details
About
Cell Phone Store
TCC Troy, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1833 W Main St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
667 reviews
5 stars
629
4 stars
11
3 stars8
2 stars4
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of Kaitlyn, Haley, and Cassidy.
Professionalism
Several reviews highlighted the professionalism of the staff, particularly in handling multiple customers and complex situations.
Efficiency
Customers appreciated the quick and efficient service provided by various representatives, especially during phone upgrades and transfers.
Knowledgeability
Staff members were frequently noted for their extensive knowledge about products and services, helping customers make informed decisions.
Positive Experiences
Overall, customers reported great experiences at the store, often mentioning they would return for future needs.
- LMLyndsey MaxonNov 9, 20255.0Good service and friendly face!
- EMEarl ManningNov 9, 20255.0Kaitlyn g provided great service to my family! She is kind and very friendly
- JWJoe WeaverNov 3, 20255.0Josh did a stellar job and has great customer service even though I felt there was a lot of volume and probably understaffed held his composure. Great job Happy customer. Thx
- LWLori WeidnerNov 1, 20255.0Haley was so much help she explained everything very patiently Thank you Haley
- NGNathan GrayOct 19, 20255.0Kaitlyn was very knowledgeable, professional, and quick with her service. We’re very happy with the price and our new phones, I’d recommend her and the store to anyone!
Frequently Asked Questions About Verizon
What services does Verizon at 1833 W Main St offer?
Verizon offers smartphones, tablets, Verizon home internet, device activation, upgrades, business accounts, and award-winning customer service.
What are the store hours for Verizon at Troy, OH?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Can I schedule an appointment or order online for Verizon at this location?
Yes, you can schedule appointments or order online through https://www.tccrocks.com/appointments/ and use the My Verizon app for account management.
What brands of devices are available at this Verizon store?
Available brands include Apple, Samsung, Motorola, LG, HTC, and Google devices.
Does Verizon at 1833 W Main St offer in-store or curbside pickup?
Yes, they provide both in-store and curbside pickup services for customer convenience.
What phone accessories can I find at Verizon in Troy?
You can find phone cases, screen protectors, charging cables, car chargers, wireless chargers, and Bluetooth headphones among other accessories.
How can nearby places like The UPS Store be helpful when visiting Verizon?
The UPS Store nearby offers shipping and printing services, which can be convenient if you need to send packages or print documents during your visit to Verizon.
Are there any health facilities near Verizon in Troy for emergencies?
Yes, Premier Health Urgent Care - Troy is located nearby, providing urgent medical services if needed before or after your visit.
What local shops near Verizon offer health and wellness products?
Nearby shops like GNC Live Well and Wellness 360 offer vitamins, supplements, and health-related retail products for your well-being.
How can customers benefit from the Verizon Unlimited and Total Mobile Protection plans offered here?
Verizon Unlimited provides flexible wireless plans without contracts, while Total Mobile Protection offers device protection services to keep your phone safe and secure.