Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Toledo, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
218 reviews
5 stars
197
4 stars
8
3 stars
4
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Mary, Joe, and Ryan going above and beyond.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers noting fast resolutions to their issues and smooth transitions to new devices.
Product Knowledge
Staff demonstrated a strong understanding of products and services, helping customers make informed decisions without feeling pressured.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to pricing and service inconsistencies, particularly regarding promotions and billing issues.
- DBDarlene Burke6 days ago5.0Staff goes above and beyond to help and are very knowledgeable.
- MMMarie MasztakDec 29, 20255.0The customer service representative was wonderful
- CSCathy SambergNov 30, 20255.0Mary was extremely knowledgeable, friendly and helpful. She goes above and beyond for customers. She is a complete and total asset to Verizon I have and will continue to do business with Mary.
- CCCathyNov 30, 20255.0Mary is extremely knowledgeable and friendly and goes above and beyond for the customers. I have and will continue to do business with Mary. She has earned my trust! Complete and total asset to Verizon !!!!
- KCKelly Stubblebine ConkleSep 1, 20255.0The person I met with was very helpful & friendly!
Frequently Asked Questions About Verizon
What products and services does Verizon at 2040 Ottawa River Rd. offer?
Verizon offers wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection, as well as new lines, upgrades, and accessories services.
What are the store hours for Verizon in Toledo, OH?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 6 PM.
Where is the Verizon store located?
The Verizon store is located at 2040 Ottawa River Rd., Toledo, OH 43611, USA.
What payment options are accepted at the Verizon store?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store offer in-store pickup and delivery services?
Yes, the store offers in-store pickup but does not offer delivery services.
Is the Verizon store welcoming to LGBTQ customers and does it provide free Wi-Fi?
Yes, the store welcomes LGBTQ customers and provides free Wi-Fi.
How can I schedule appointments or manage my Verizon account conveniently?
You can use the My Verizon app or visit the quick link URL to schedule services and manage your account.
What nearby dining options are available around the Verizon store at 2040 Ottawa River Rd.?
Nearby dining options include Marco's Pizza, Bedhead Breakfast, River Diner, Little Caesars Pizza, China King, and Anchor Inn pub and bar.
What nearby services are available for automotive and fuel needs near Verizon?
Nearby automotive and fuel services include bp gas station, Sunoco gas station, Kroger Fuel Center, Toledo Super Wash, and Super Wash car washes.
Are there any nearby health and medical facilities around the Verizon store location?
Yes, Promedica Laboratories -Toledo, DaVita Point Place Dialysis, Promedica Health System hospital, East Point Physical Therapy, and Comprehensive Family Practice are nearby.