Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Toledo, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
208 reviews
5 stars
179
4 stars
11
3 stars
5
2 stars
4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their excellent customer service, highlighting specific employees like Ghiman, Ryan, and JB for going above and beyond.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which helped customers make informed decisions.
Positive Experiences
Overall, customers reported positive experiences at the store, often mentioning quick service and friendly interactions.
Promotions and Deals
Several customers appreciated the assistance in finding better deals and promotions, which helped them save money on their plans.
Store Environment
The store atmosphere was described as friendly and welcoming, contributing to a pleasant shopping experience.
- KSKing Snail12Nov 4, 20255.0Good customer service
- TGTristin GaghenAug 20, 20255.0Ghiman McKinney was great with the entire process of getting my phone traded in and set up.
- SHSharron HeadworthAug 20, 20255.0Ghiman
- BFBruce franciskyAug 19, 20255.0Ghiman McKinney did a great job helping me solve my issue!
- DDdpacheco82Aug 10, 20255.0Ghiman McKinney helped me tremendously today. He's elite
Frequently Asked Questions About Verizon
What products and services does Verizon at 3247 W. Alexis Road offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon in Toledo, OH?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon offer in-store pickup for orders?
Yes, Verizon provides in-store pickup services for customer convenience.
Which payment options are accepted at the Verizon store on W. Alexis Road?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is Verizon authorized to sell Verizon Wireless products and services?
Yes, this location is a Verizon Authorized Retailer providing Verizon Wireless products and services.
Does the Verizon store support multiple languages for customer service?
Yes, customer service is available in both English and Spanish.
Can I recycle my old electronics at the Verizon store?
Yes, the store offers electronics recycling services.
What nearby places can I visit before or after shopping at Verizon on W. Alexis Road?
You can visit nearby places such as Little Caesars Pizza and J-Cups Pizza for dining, Alexis Family Pharmacy for healthcare needs, and Allure Barbershop for grooming services.
Are there other mobile phone stores nearby Verizon on Alexis Road?
Yes, nearby mobile phone stores include Metro by T-Mobile and another Verizon location, which could offer alternative options or additional services.
How can nearby transit or services help me access the Verizon store on W. Alexis Road?
Although specific transit stations are not listed, nearby financial and retail services such as LibertyX Bitcoin ATM and Cashland can help with cash access, making your visit to Verizon more convenient.