Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Toledo for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
326 reviews
5 stars
177
4 stars
42
3 stars
20
2 stars
17
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some customers praising helpful staff while others report rude and unhelpful service.
Wait Times
Many customers experienced long wait times, often exceeding initial estimates, leading to frustration.
Sales Experience
Several reviews mention aggressive upselling tactics and dissatisfaction with the sales process.
Technical Support
While some customers received effective technical assistance, others felt their issues were not adequately addressed.
Overall Satisfaction
Overall, customer satisfaction varies widely, with some praising specific employees while others express a desire to switch carriers.
- TDTrini Davila2 days ago3.0One of the male managers was pretty rude to my 10-year old with autism! Did not have this issue when female managers were on duty! I will NEVER go back to this store!
- RKRobert KramerDec 17, 20255.0Amazing staff and service. Manager lady was very sweet to me and my son and very helpful. Will definately be getting my upgrade from this location
- KFKathy FlinnerNov 14, 20255.0Great place
- TWTrent WitzigOct 25, 20251.0Walked in to purchase a phone was ignored for 20 minutes. Another customer walked in after us and was helped immediately very rude and disorganized location awful customer service
- THTroy HalterSep 12, 20251.0Wanted to upgrade one of the phones on my account. Wouldnt sell me a newer iphone unless i payed over 36 months. Only tried to push iphone17. They also would not answer simple account balance questions that i had. Used to get great help at this store,... not any more. wont be back
Frequently Asked Questions About Verizon
What are the Verizon store hours in Toledo, OH?
The Verizon store in Toledo is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment to visit the Verizon store in Toledo?
Yes, you can schedule an in-store appointment online to visit the Verizon store in Toledo for a more convenient shopping experience.
What types of products can I find at the Verizon store in Toledo?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon store in Toledo offer in-store pickup and delivery options?
Yes, you can buy online and pick up your order in-store. They also offer free 2-day shipping, express lockers, and same-day delivery options where available.
What services does the Verizon store in Toledo provide?
They provide mobile plans, wireless internet plans, voice plans, and offer business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at the Verizon store?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Is there free Wi-Fi available at the Verizon store in Toledo?
Yes, free Wi-Fi is available for customers at the Verizon store in Toledo.
What nearby dining options are available around the Verizon store in Toledo?
You can enjoy nearby restaurants such as Star Diner IV for American cuisine, Tiger Bakery & Deli for Mediterranean food, Amie's Pizza Factory for Italian, and Buffalo Wild Wings for casual American dining.
Are there shopping and service options close to the Verizon store in Toledo?
Yes, nearby you'll find Regency Plaza for shopping, Sherwin-Williams for hardware and building supplies, and KSI Kitchen & Bath for contractor services like countertop installation.
What entertainment and wellness places are near the Verizon store in Toledo?
Nearby you can visit The Sandbox for Kids playground, Mer De Vie Nail Spa for beauty treatments, and Sasha Cain LMT for massage therapy and holistic services.