Verizon

4.4
522 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Stow’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
4186 Kent Rd, Stow, OH
44224, United States

Hours

Reviews

4.4
514 reviews
5 stars
410
4 stars
30
3 stars
15
2 stars
11
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their friendliness, patience, and willingness to help.

Product Knowledge

Several reviews noted the staff's extensive knowledge about products and services, which helped customers make informed decisions.

Mixed Experiences

While many had positive experiences, some customers reported issues with billing, hidden fees, and unclear communication regarding product availability.

Store Environment

Customers appreciated the welcoming atmosphere of the store, with many mentioning that they felt comfortable and valued during their visits.
  • DJ
    Devonne Johnson
    Dec 21, 2025
    5.0
    I went into the store twice. The first time was to get the newest phone and the second time was to get my wife on my plan. Both times Jason helped us out and his customer service was phenomenal. Highly recommend
  • CL
    Cathy Lavernuick
    Nov 12, 2025
    5.0
    Thank you Sam and Cole for all your help today at the stow location. They went above and beyond helping us with our new cell phones and issues we were having with a usb cord and connecting to our CarPlay. Every time we come in, it’s a positive experience.
  • EF
    Edward Ferguson
    Oct 14, 2025
    1.0
    Terrible experience. Would NOT recommend.
  • JS
    Jack Sincere
    Oct 12, 2025
    2.0
    Not very clear with options, also told that the phone I wanted was not available for greater than 1 month. Other phones were available now, but not what I wanted. A call to Verizon told me a different story of what was available at this store. Ended up going to Best Buy. No issues at Best Buy, got the phone I wanted.
  • GD
    Genna Ditri
    Sep 3, 2025
    5.0
    Trevor went above and beyond with helping us getting a new account! He navigated difficult situations with ease and humor making us feel very comfortable.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Stow, OH?

The Verizon store is located at 4186 Kent Rd, Stow, OH 44224.

What are the operating hours of the Verizon store at 4186 Kent Rd?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sundays from 11:00 AM to 6:00 PM.