Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in South Zanesville, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
242 reviews
5 stars
183
4 stars
19
3 stars
11
2 stars
8
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Jerrica and Amanda providing exceptional service.
Product Knowledge
Many reviews highlighted the staff's expertise in explaining products and services, ensuring customers felt informed and satisfied with their purchases.
Negative Experiences
Some customers reported negative experiences, including rude service and issues with billing and promotions, indicating inconsistency in service quality.
Store Environment
A few reviews mentioned uncomfortable seating and long wait times, suggesting areas for improvement in the store's physical setup and efficiency.
- DDDarian DeonDec 27, 20255.0Thank you Melissa! I can’t appreciate you enough.
- EYEdith YoderDec 16, 20253.0Customer service is on point but the chairs kill you setting to get stuff figured out. Please upgrade!
- AAAshleeDec 3, 20255.0Adam was our representative and he was wonderful! Helped us out quickly and a friendly professional manner! Thanks so much Adam!
- CMCaidence MccoidSep 23, 20255.0Great customer service and very fast service!
- DZDev ZinkSep 3, 20255.0These gentleman went above and beyond at every turn. I mean they even had to fight of a shark from within there own company that tried to steal their sale then put a hold on it. I might not have looked thrilled at the ordeal trust and believe you are most appreciated.
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in South Zanesville?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands such as Verizon Wireless, Samsung, Apple, Motorola, and Google.
What are the Verizon store's operating hours?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store support in-store pickup?
Yes, the Verizon store offers in-store pickup services for your convenience.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Verizon store offer device protection and accessories?
Yes, they provide device protection plans and a variety of accessories including audio accessories, cases, and power accessories.
Can I recycle my old electronics at the Verizon store?
Yes, the store offers electronics recycling services.
Is the Verizon store friendly to LGBTQ customers and do they provide free Wi-Fi?
Yes, the store welcomes LGBTQ customers and offers free Wi-Fi to all guests.
What nearby places can I visit before or after shopping at Verizon?
You can enjoy nearby places such as Domino's Pizza for a meal, Dairy Queen for ice cream or fast food, and the Family Dollar for discount shopping.
Are there any automotive services near the Verizon store?
Yes, nearby automotive services include Wolfe Radiator, Dutro Collision Center, Dutro Ford Body Shop, Clark's Auto Works, and Rock Auto Works, convenient for car repairs and parts while visiting.
How can I find the Verizon store if I'm using public transit or visiting nearby attractions?
The Verizon store is near popular locations such as McDonald's and the Refuge Church, making it easy to locate while exploring South Zanesville. Using these landmarks can help guide you to the store.