Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in South Lebanon, OH. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
432 reviews
5 stars
358
4 stars
29
3 stars3
2 stars
8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness, professionalism, and knowledge of the staff, particularly highlighting employees like Steven, Jake, and Alex.
Positive Experiences
Numerous reviews reflected great experiences with phone upgrades and purchases, with customers feeling well taken care of during their visits.
Long Wait Times
Some customers expressed frustration with long wait times and understaffing, leading to a lack of immediate assistance.
Mixed Reviews
While many had positive experiences, a few customers reported negative interactions, citing rude behavior and poor service.
Billing Issues
Several customers raised concerns about billing discrepancies and lack of resolution regarding charges after service cancellations.
- JBJane Best3 days ago5.0Very helpful, had phone emergency
- NSNicole SchneibleOct 18, 20255.0We've have had great experiences at this Verizon location. Employees are very helpful and we've gotten great deals on new phones.
- JMJoshua MarshOct 14, 20255.0Steve at the south Lebanon OH location is always a pleasure to work with and very professional.
- MGMaria GierachOct 7, 20255.0JT was very helpful in getting my new phone set up. Great experience.
- MAMike ArozarenaSep 30, 20255.0JT was very professional, courteous, knowledgeable, and efficient as I upgraded my iPhone from 12 to 17.
Frequently Asked Questions About Verizon
What products and services does Verizon in South Lebanon offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, new lines, upgrades, and device protection.
What are the store hours for Verizon in South Lebanon, OH?
The store is open Monday to Friday from 9:00 AM to 9:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 10:00 AM to 7:00 PM.
Where is the Verizon store located?
The store is located at 642 Corwin Nixon Boulevard, South Lebanon, OH, 45065, USA.
Does Verizon in South Lebanon offer in-store pickup?
Yes, Verizon offers in-store pickup for their products.
Which payment options are accepted at the Verizon South Lebanon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is Verizon South Lebanon an authorized Verizon retailer?
Yes, Victra is the local Verizon Authorized Retailer in South Lebanon, OH.
Can customers find free Wi-Fi at Verizon South Lebanon?
Yes, free Wi-Fi is available at the store.
What are some nearby dining options for customers visiting Verizon South Lebanon?
Nearby dining options include Waffle House for breakfast, Chipotle Mexican Grill for Mexican cuisine, Dickey's Barbecue Pit for American barbecue, Starbucks for coffee, and fast food options like McDonald's and White Castle.
Are there any nearby transportation hubs or travel options to help customers reach Verizon South Lebanon?
Yes, the I-71 Exit 28 - OH-48 Lebanon South Lebanon travel and transportation hub is nearby, making it convenient for customers traveling by car to visit the store.
What other mobile phone stores are near Verizon in South Lebanon?
Nearby mobile phone stores include Sprint Store, T-Mobile, and other Verizon locations, providing customers with alternative options and comparing plans and devices nearby.