Visit our store at Sandusky for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Kris, Jessica, and Ed.
Negative Experiences
Several reviews highlighted poor customer service incidents, including unprofessional behavior from staff and issues with billing and service plans.
Store Environment
The store was noted as clean and well-organized, but customers frequently mentioned long wait times for service.
Mixed Feedback
While some customers had great experiences, others reported significant frustrations with service and communication, indicating inconsistency in customer care.
JM
Josef Mildner
Dec 11, 2025
5.0
Went and got new service for a few cell phones. Kris was awesome! He had us in and out of there in about 45 minutes! Would highly recommend him very kind and friendly
FF
Forget Hamp (FireGamer2K)
Nov 13, 2025
5.0
Jessica was very kind and respectful, I really appreciated her helpful attitude
TT
Tyler Turpin
Nov 13, 2025
5.0
Jessica Cruz was very helpful and informative when I spoke with her.
ED
Ethen Delacruz
Nov 13, 2025
5.0
Jessica Cruz is amazing
AS
Alex Schrader
Oct 23, 2025
5.0
10/10 Everyone is so Kind and Knowledgeable. Dave and Brandon can help You with Everything You need help with. I am Happy with the Service and Atmosphere. A Place to go to for technical help. 10/10 would go in there again