Verizon

3.7
248 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Saint Clairsville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
50641 Valley Plaza Dr, Saint Clairsville, OH
43950, United States

Hours

Reviews

3.6
165 reviews
5 stars
85
4 stars
21
3 stars
9
2 stars
10
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of excellent and poor customer service experiences, with some staff being praised for their helpfulness while others were reported as rude and unprofessional.

Staff Knowledge

Several reviews highlight knowledgeable staff who provided assistance, but there are also mentions of uninformed employees leading to customer frustration.

Communication Issues

Customers frequently reported difficulties in reaching the store by phone and issues with the automated service, leading to dissatisfaction.

Store Experience

While some customers had positive experiences with staff and service, others reported long wait times and a lack of acknowledgment upon entering the store.

Product Availability

Customers expressed frustration over discrepancies in product availability, particularly with online orders not being fulfilled as promised.
  • SM
    S M
    Nov 13, 2025
    1.0
    A hilarious joke of a store. The reps here simply do not care and it painfully obvious. Stay away at all costs. Go to ANY other Verizon store instead.
  • DT
    Doug Trice
    Oct 31, 2025
    1.0
    Try to call the store cam not get thru. The automated service will not let you talk to a live person unless you agree to terms thru a text service thank it routes you thru a service and is not even the store
  • ED
    Ellen Duvall
    Oct 11, 2025
    5.0
    Garett did a wonderful job when we needed new phones! He is a great asset to your store and a wonderful, caring person!
  • RD
    Ron Duvall
    Oct 11, 2025
    5.0
    Garrett. Waited on us today. Very very helpful and respectful. Worked really hard to get the best possible deal
  • JN
    Jason None
    Jul 11, 2025
    1.0
    Verison will always create a problem why you can't access your account. They will hang up on you when you try to cancel your account. Im multiple phone calls in and they always hang up during the call. Zero stars should be available for them!

Frequently Asked Questions About Verizon

What are the store hours for Verizon in Saint Clairsville?

The Verizon store in Saint Clairsville is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Which brands of smartphones does Verizon Saint Clairsville offer?

Verizon offers the latest 5G smartphones including Apple iPhone 15, Samsung Galaxy S23, Google Pixel 8, and brands like Motorola, Kyocera, and TCL.