Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Reynoldsburg, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 8078 E Broad St.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
910 reviews
5 stars
877
4 stars9
3 stars4
2 stars0
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting Scott, Jordan, and Kayla.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which contributed to positive customer experiences.
Mixed Experiences
While most feedback was positive, there were a few negative experiences, particularly involving Scott, where customers felt misled or uncomfortable.
Efficiency
Customers appreciated the quick service and efficiency in handling their needs, often mentioning how staff managed multiple customers simultaneously.
Recommendation
Numerous customers highly recommended specific staff members, especially Scott and Jordan, indicating a strong likelihood of return visits.
- ANAnidra Nious2 days ago5.0Shout out to Scott Lehman for excellent customer service. Scott's professionalism and considerate spirit made choosing the right phone and the right plan to accommodate me and my sister's needs. He found discounts galore for us! This Verizon store is very efficient and customer friendly. Great job Scott! I witnessed Hunter's interaction with customers while there and he gave excellent customer service also. Verizon at 8078 E. BROAD STREET ROCKS! Anidra Nious
- JSJohn StarrNov 2, 20255.0This was a very helpful and pain free experience and I will be back for sure
- MEMichael EdwardsOct 25, 20255.0Scott was great. Fixed my phone and offered all alternatives. Would've upgraded if I wasn't on my sister's account, but he did his job well and was very informative and knowledgeable. When I'm able to upgrade, I know exactly who I'll be coming to see. True stand-up guy.
- FGFrederick GischlerOct 20, 20255.0Even though I'm sure he'll get tired of me coming in and asking a ton of questions, Scott was so helpful and kind. 90 years young and I got my first smart phone. He was patient and understanding. I highly suggest coming to see him.
- ESErn StripesOct 13, 20255.0Jordan took great care of me when I lost my phone. I couldn't be more appreciative of the time and care he gave me. You earned a lifelong customer. Thank you!
Frequently Asked Questions About Verizon
What services does Verizon at 8078 E Broad St, Reynoldsburg offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device activation, device financing, and more.
What are the operating hours for Verizon in Reynoldsburg?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Reynoldsburg offer in-store and curbside pickup?
They offer in-store pickup and curbside pickup services for orders.
Which brands of devices and accessories does Verizon Reynoldsburg carry?
They carry brands including Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many others.
How can I schedule an appointment or service with Verizon Reynoldsburg?
You can schedule an appointment through their online booking page at https://wirelesszone.com/appointments/.
Where can I find current deals and promotions at Verizon Reynoldsburg?
Current deals are posted on their offers page at http://wirelesszone.com/offers/.
How can the Southworth Active Spine & Rehab benefit customers visiting Verizon Reynoldsburg?
Customers can combine their visit with Verizon with a visit to Southworth Active Spine & Rehab, a local chiropractor offering wellness services nearby for added health benefits.
Are there any nearby cafes for a quick refreshment near Verizon Reynoldsburg?
Yes, Camille's Sidewalk Cafe and Starbucks are nearby, offering convenient spots for coffee or snacks before or after shopping.
What other shopping options are close to Verizon Reynoldsburg?
Nearby retail stores include Target Store Columbus-East for general shopping, Mattress Firm for furniture, and Quantum X Computers for tech needs.
What customer support and protection services does Verizon Reynoldsburg provide?
They offer award-winning customer service, Wet Phone Recovery, Verizon Protect device protection, and free bill analysis to assist customers.