Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Powell’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
467 reviews
5 stars
449
4 stars7
3 stars0
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and personable, with many specific mentions of employees like Chad, Elyssa, and Taylor.
Efficiency
Many reviews highlighted the quick and efficient service provided, with staff members often resolving issues and completing transactions in a timely manner.
Product Knowledge
Employees demonstrated strong knowledge of products and services, effectively guiding customers through options and helping them make informed decisions.
Mixed Experiences
While most feedback was positive, a few customers reported inconsistent service and negative experiences, particularly regarding wait times and misinformation.
Store Environment
The store was described as clean and welcoming, contributing to a pleasant shopping experience for customers.
- BVBrad VahalikNov 28, 20255.0Worked with Brett to get set up with new phones. Brett was excellent. Service was great, very personable, and all done in a very efficient manner. Would highly recommend.
- KFKris Frantz-ShoafAug 1, 20255.0I had the pleasure of working with Maddy for my new phone purchase. She was very personable and explained all of my options well! I would absolutely recommend working with her if you have the choice!
- ESEd & Regina SwansonJul 27, 20255.0Caleb was helpful and it was really appreciated. Helping me was not going to make him a sale but he was kind and didn't rush addressing my questions.
- NTNancy TelaJul 19, 20255.0Excellent service. Nico was extremely helpful and very patient. I am not tech savvy and he made it a good experience! The store was great for everyone around me. Clean and efficient set of people. Stop by.
- CBChris ButkovichFeb 25, 20245.0David was great. Fast service. 5 stars!
Frequently Asked Questions About Verizon
What types of phones can I upgrade at the Verizon store located at 9110 Bunker Ln in Powell?
You can upgrade Apple iPhones, Samsung Galaxy, Google Pixel, Motorola phones, and more at the Verizon store in Powell.
What are the operating hours for the Verizon store on Bunker Ln in Powell?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Do I need to make an appointment to visit the Verizon store at 9110 Bunker Ln?
No appointment is required to visit; however, you can call the store to make an appointment if you prefer.
What wireless plans and services does this Verizon store offer?
The store offers Verizon wireless plans including prepaid wireless, Hum Smart Car services, home phone, home internet, and mobile hotspot services.
What payment options does the Verizon store accept?
The Verizon store accepts American Express, Discover, Mastercard, and Visa payment options.
Can I pick up my online order at the Powell Verizon store?
Yes, the store offers in-store pickup for online orders.
Are there any fitness centers near the Verizon store at 9110 Bunker Ln?
Yes, Esporta Fitness, LA Fitness, barre3, and Master Kim's MegaKick Tae Kwon Do gym are nearby and great places to visit before or after your Verizon visit.
What educational facilities are close to the Verizon store on Bunker Ln?
Nearby educational facilities include Ivybrook Academy (a Montessori preschool) and Kumon, which offer educational and counseling services.
Where can I grab a meal or snack near the Verizon store in Powell?
Nearby dining options include Dairy Queen, Jet's Pizza, and DQ Grill & Chill, perfect for a quick bite before or after your visit.
Are there any nearby services for quick medical or pharmacy needs near the Verizon store?
Yes, Minute Clinic at CVS, Minute Clinic, and CVS Pharmacy are close by for medical and pharmaceutical services.