Verizon

4.5
355 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 10413 Fremont Pike in Perrysburg, OH 43551

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
10413 Fremont Pike, Perrysburg, OH
43551, United States

Hours

Reviews

4.5
347 reviews
5 stars
293
4 stars
12
3 stars
4
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Joe, Tyler, and Calvin.

Store Management

Several reviews indicated issues with store management, including inconsistent hours, appointment requirements, and poor handling of customer complaints.

Sales Practices

Customers reported dissatisfaction with sales practices, including unexpected fees, lack of transparency regarding promotions, and issues with trade-ins.

Accessibility Issues

Multiple reviews mentioned problems with store accessibility, such as locked doors during business hours and inconsistent opening times.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about rude staff and inadequate service, leading to a mixed overall impression.
  • DM
    Daniel Meysing
    1 day ago
    5.0
    Great experience with Joe at the Russell Cellular Verizon store. Joe presented options for a cell phone upgrade, completed the change order, transferred data from old phone to new, and provided complete instructions. I would recommend working with Joe to anyone looking to add or change their Verizon service.
  • BM
    Brandon Murphy
    Dec 22, 2025
    5.0
    The two John’s and Dwayne were amazing impatient I appreciate you
  • MD
    Marsha Downey
    Dec 16, 2025
    5.0
    Joe usually goes by appointments, but I was desperate as my phone totally froze and Joe welcomed me in. He checked out my phone, found malware, and gave me three options. As my phone was over 4 years old, I decided to upgrade. Joe was patient and kind, explaining some new features on my phone. I am delighted with my phone, and can highly recommend Joe Russel Verizon!! ***** 5 star rating!!
  • LC
    Leslie Carpenter
    Dec 8, 2025
    5.0
    The Perrysburg Team is amazing! Joe and his team were super nice and knowledgeable. We drive to this location (instead of a closer store) because of their service!!!
  • RS
    Robin Schaub
    Dec 5, 2025
    5.0
    We received great customer service from Russel 😊 He is a great asset to your company !!

Frequently Asked Questions About Verizon

Where is the Russell Cellular Verizon store located in Perrysburg, OH?

Russell Cellular Verizon store is located at 10413 Fremont Pike, Perrysburg, OH 43551.

What are the operating hours of the Russell Cellular Verizon store in Perrysburg?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.