Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 10413 Fremont Pike in Perrysburg, OH 43551
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
347 reviews
5 stars
293
4 stars
12
3 stars4
2 stars5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Joe, Tyler, and Calvin.
Store Management
Several reviews indicated issues with store management, including inconsistent hours, appointment requirements, and poor handling of customer complaints.
Sales Practices
Customers reported dissatisfaction with sales practices, including unexpected fees, lack of transparency regarding promotions, and issues with trade-ins.
Accessibility Issues
Multiple reviews mentioned problems with store accessibility, such as locked doors during business hours and inconsistent opening times.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about rude staff and inadequate service, leading to a mixed overall impression.
- DMDaniel Meysing1 day ago5.0Great experience with Joe at the Russell Cellular Verizon store. Joe presented options for a cell phone upgrade, completed the change order, transferred data from old phone to new, and provided complete instructions. I would recommend working with Joe to anyone looking to add or change their Verizon service.
- BMBrandon MurphyDec 22, 20255.0The two John’s and Dwayne were amazing impatient I appreciate you
- MDMarsha DowneyDec 16, 20255.0Joe usually goes by appointments, but I was desperate as my phone totally froze and Joe welcomed me in. He checked out my phone, found malware, and gave me three options. As my phone was over 4 years old, I decided to upgrade. Joe was patient and kind, explaining some new features on my phone. I am delighted with my phone, and can highly recommend Joe Russel Verizon!! ***** 5 star rating!!
- LCLeslie CarpenterDec 8, 20255.0The Perrysburg Team is amazing! Joe and his team were super nice and knowledgeable. We drive to this location (instead of a closer store) because of their service!!!
- RSRobin SchaubDec 5, 20255.0We received great customer service from Russel 😊 He is a great asset to your company !!
Frequently Asked Questions About Verizon
Where is the Russell Cellular Verizon store located in Perrysburg, OH?
Russell Cellular Verizon store is located at 10413 Fremont Pike, Perrysburg, OH 43551.
What are the operating hours of the Russell Cellular Verizon store in Perrysburg?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What brands does Russell Cellular carry at their Perrysburg Verizon store?
They carry Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG products.
What types of products can I find at the Russell Cellular Verizon store in Perrysburg?
You can find Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options.
Does Russell Cellular in Perrysburg offer in-store pickup?
Yes, in-store pickup is available at the Perrysburg location.
What payment options are accepted at the Russell Cellular Verizon store?
They accept American Express, cash, Discover, MasterCard, and Visa.
Is the Russell Cellular Verizon store accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance.
Are appointments required to visit Russell Cellular in Perrysburg?
No, appointments are not required to visit the store.
What nearby restaurants can I visit before or after shopping at Russell Cellular in Perrysburg?
Nearby restaurants include Dickey’s Barbecue Pit and Wing Boss, perfect for grabbing a meal before or after your visit.
How can the nearby AT&T Store and other mobile phone retailers help me when shopping at Russell Cellular?
Nearby mobile phone stores like AT&T Store and Choice Communications offer additional options for mobile products and services if you want to compare or explore different plans and devices.
What nearby health services can I find around Russell Cellular in Perrysburg?
You can find health and dental services nearby, including Motto Clear Aligners and Aspen Dental - Perrysburg, OH, which might be convenient for appointments in the area.