Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Painesville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
361 reviews
5 stars
306
4 stars
19
3 stars
6
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Krista, Aiden, and Sadi, highlighting their ability to resolve issues and provide clear explanations.
Sales Practices
Several reviews expressed concerns about aggressive sales tactics, including unauthorized charges and upselling of unnecessary services, particularly involving staff members like Tony.
Store Environment
Customers noted the store's cleanliness and welcoming atmosphere, contributing to a positive shopping experience.
Knowledgeable Staff
Employees were frequently described as knowledgeable and capable of addressing customer inquiries effectively, with specific mentions of staff like Ryan and Alex.
Mixed Experiences
While many customers had positive interactions, there were significant complaints about certain employees and experiences that led to feelings of being taken advantage of.
- BDBarb Deighan2 days ago5.0After spending 6+ weeks trying to transfer a corporate phone to a personal line, the switch was finally successful thanks to Bryce at the Concord location! Thank you for your help and attention today!
- MGMatthew GundlingOct 5, 20255.0I went in there unsure about getting a new phone, Krista helped me decide on what I wanted and was very professional and quicker than I was expecting.
- HSHannah StroeOct 5, 20255.0Krista was the best rep we could ask for. Made everything make sense and walked us through a complicated process with ease! 10/10 recommend!
- JHJeff HorneSep 6, 20255.0Outstanding savings and customer service. Expert in phones and tablets...I couldn't be happier.
- MMMatthew MillerAug 16, 20251.0This place took advantage of my elderly parents. Flat out lied to them about getting free phones and what their monthly bill would be. How do you sleep at night?
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Painesville?
The Verizon Cellular Sales store is located at 11129 Gold Ct, Painesville, OH 44077.
What brands and products does the Verizon store offer?
They offer products from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus, including smartphones, tablets, connected devices, and accessories.
What are the store hours for Verizon Cellular Sales in Painesville?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my order in-store at this Verizon location?
Yes, in-store pickup service is available at this Verizon store.
Does Verizon Cellular Sales accept credit card payments?
Yes, they accept American Express, Discover, Mastercard, and Visa.
Do I need an appointment to visit the Verizon store?
No, appointments are not required; you can stop by the store or call to make an appointment if you prefer.
What services can I get at the Verizon Cellular Sales store?
Services include Verizon wireless plans, prepaid wireless, Hum Smart Car, home phone, home internet, mobile hotspot, and Verizon Wireless support.
What nearby restaurants could I visit before or after shopping at Verizon?
Nearby restaurants include Chipotle Mexican Grill, Neo Pizza, Pizza Roto, Burgers 2 Beer, Mary’s Diner, Subway, Panini’s Bar & Grill, and Pulp Juice and Smoothie Bar.
Are there any nearby fitness or wellness centers near the Verizon store?
Yes, nearby fitness and wellness centers include TriPoint Athletics Concord-Gym and Fitness, CrossFit TriPoint, Active Rx Physical Therapy, Elements Massage, Lake Yoga, and Illumin8 Wellness.
What other stores or services are nearby for convenience when visiting Verizon?
Nearby stores and services include Great Clips hair salons, Expert Nails and Spa, Woof Gang Bakery & Grooming, Pet Valu pet store, Crile Hardware, Shell and Sunoco gas stations, and Holiday Inn Express & Suites hotel.