Verizon

3.8
617 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Oregon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2953 Navarre Ave, Oregon, OH
43616, United States

Hours

Reviews

3.7
451 reviews
5 stars
231
4 stars
67
3 stars
37
2 stars
33
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness while others were criticized for being rude or unhelpful.

Billing Issues

Numerous complaints about billing discrepancies and misleading information regarding promotions and charges.

Long Wait Times

Many customers reported long wait times in-store, often leading to frustration.

Product Availability

Customers experienced issues with product availability and fulfillment, including problems with phone orders and stock.

Positive Experiences

Some customers highlighted exceptional service from specific employees, indicating that positive experiences do occur.
  • JT
    Jan Thompson
    Nov 12, 2025
    5.0
    A great experience. I walked in with an iPhone from AT&T that I had just leased at Costco but data hadn't been transferred nor was my phone number transferred to AT&T. I did not know where to go to have that done since my old android phone was from Verizon so i decided to start with Verizon. The guy in the Verizon store priced out service for me if I switched to the newest Samsung Galaxy. Since the offer was similar to what AT&T was offering for the iPhone I went for a new android. I walked out of the Verizon store with a Samsung Galaxy 25+, data was transferred, got a new phone case, all set up for auto pay, helpful hints from the staff and a phone ready to use! I'll have to check out what other accessories go with this phone later. I would recommend the Verizon store on Navarre Av in Oregon and the phone! If I have any problems they told me to bring the phone in and they will help me. I was happy about that! My final thought is unless you're tech savvy (I'm not) don't try to change cellular service carriers and phones with different operating systems at the same time. Too confusing!
  • MS
    Michael Bosquez sr
    Oct 7, 2025
    5.0
    Actually wasn’t very helpful. I’ve been getting texts for the last four months that I get $10 off my bill and I suppose that’s for loyalty customers which I am. I had a small break in my service, but I’ve roughly been paying the same bill for two years and yet I still pay $54 plus some change every month so I’m not seeing a reduction. I don’t know what kind of false advertisement it is
  • SJ
    Samara “Sammy J” Jaber
    Aug 8, 2025
    5.0
    Keiden was super helpful, went in stressed out, and he did his magic and I got a great deal. Thanks again Keiden !! HAPPY BIRTHDAY!!
  • JS
    Joseph Shank
    Jul 28, 2025
    1.0
    The initial review was removed.. could not find it. 0 stars. I'm a buisness customer and the employee would not do a simple task of installing a screen protector that was not bought at their store ...2 days before that a different employee said they didn't have that particular screen protection for one of our phones --but yes, they'd install it for free when i bring it in ... so I bought a screen protector ..took it in to this store, and this other employee said he'd need to charge me ... and i was the only person there at the time ...I had a bad experience before this at this store.. with a all together different employee. Oh, and I never have had to leave a bad review for businesses that I can remember ..so this might be the first
  • EA
    Earl Aeschliman
    Sep 3, 2022
    5.0
    Very helpfull got all that I needed

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Oregon, OH?

The Verizon store in Oregon, OH is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Which mobile phone brands are available at the Verizon Oregon store?

You can find smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon store in Oregon, OH.