Visit our store at Oregon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed reviews on customer service; some employees received praise for their helpfulness while others were criticized for being rude or unhelpful.
Billing Issues
Numerous complaints about billing discrepancies and misleading information regarding promotions and charges.
Long Wait Times
Many customers reported long wait times in-store, often leading to frustration.
Product Availability
Customers experienced issues with product availability and fulfillment, including problems with phone orders and stock.
Positive Experiences
Some customers highlighted exceptional service from specific employees, indicating that positive experiences do occur.
JT
Jan Thompson
Nov 12, 2025
5.0
A great experience. I walked in with an iPhone from AT&T that I had just leased at Costco but data hadn't been transferred nor was my phone number transferred to AT&T. I did not know where to go to have that done since my old android phone was from Verizon so i decided to start with Verizon. The guy in the Verizon store priced out service for me if I switched to the newest Samsung Galaxy. Since the offer was similar to what AT&T was offering for the iPhone I went for a new android. I walked out of the Verizon store with a Samsung Galaxy 25+, data was transferred, got a new phone case, all set up for auto pay, helpful hints from the staff and a phone ready to use! I'll have to check out what other accessories go with this phone later. I would recommend the Verizon store on Navarre Av in Oregon and the phone! If I have any problems they told me to bring the phone in and they will help me. I was happy about that! My final thought is unless you're tech savvy (I'm not) don't try to change cellular service carriers and phones with different operating systems at the same time. Too confusing!
MS
Michael Bosquez sr
Oct 7, 2025
5.0
Actually wasn’t very helpful. I’ve been getting texts for the last four months that I get $10 off my bill and I suppose that’s for loyalty customers which I am. I had a small break in my service, but I’ve roughly been paying the same bill for two years and yet I still pay $54 plus some change every month so I’m not seeing a reduction. I don’t know what kind of false advertisement it is
SJ
Samara “Sammy J” Jaber
Aug 8, 2025
5.0
Keiden was super helpful, went in stressed out, and he did his magic and I got a great deal. Thanks again Keiden !! HAPPY BIRTHDAY!!
JS
Joseph Shank
Jul 28, 2025
1.0
The initial review was removed.. could not find it. 0 stars. I'm a buisness customer and the employee would not do a simple task of installing a screen protector that was not bought at their store ...2 days before that a different employee said they didn't have that particular screen protection for one of our phones --but yes, they'd install it for free when i bring it in ... so I bought a screen protector ..took it in to this store, and this other employee said he'd need to charge me ... and i was the only person there at the time ...I had a bad experience before this at this store.. with a all together different employee. Oh, and I never have had to leave a bad review for businesses that I can remember ..so this might be the first
What are the operating hours of the Verizon store in Oregon, OH?
The Verizon store in Oregon, OH is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which mobile phone brands are available at the Verizon Oregon store?
You can find smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon store in Oregon, OH.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online to ensure you receive personalized service during your visit.
What shipping and pickup options does Verizon offer for online orders?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
What types of products and services are available at this Verizon store?
The store offers mobile plans, wireless internet plans, voice plans, and business devices such as cell phones, hotspots, tablets, and laptops.
Does the Verizon store accept mobile payment methods like NFC?
Yes, the store accepts various payment methods including mobile NFC payments, debit cards, and checks; cash is not required.
Is there free Wi-Fi available at the Verizon store in Oregon?
Yes, the Verizon store offers free Wi-Fi to customers while they shop or receive service.
What are some nearby dining options if I want to eat before or after visiting Verizon?
Nearby dining options include Wingstop for chicken, Panera Bread for sandwiches and salads, Biggby Coffee for coffee, and Taco Bell for fast Mexican food.
Are there any nearby hotels if I am visiting Verizon from out of town?
Yes, nearby hotels include Hampton Inn Toledo/Oregon, Hampton by Hilton, and TownePlace Suites by Marriott Toledo Oregon for convenient accommodations.
Can I get a haircut or spa service near the Verizon store?
Yes, Sport Clips Haircuts and Tan Lines Wellness Sun and Spa are close by, offering haircuts and beauty services for your convenience.