Alvaro is a very good and awesome to help me out for my new device with new phone number for 3 lines today.. I really appreciate it from him which I can't hear 😊
AG
Adriene Graham
Nov 28, 2025
5.0
Alvaro, and Christian show me Great customer service. I left out of the store with a smile
TB
Timmy Burgess
Nov 4, 2025
1.0
Yeah me and my girl we went in there and I had to pay my bill and for two lines I was paying $80 and so I wanted to change to a family plan so I added my daughter and my grandson to my plan and she had a phone and my grandson had a tablet and I gave the guy $112 the phone was on we was good will all phones were shut off at midnight that night I went in the store with my receipt said just give me my money back he wouldn't give me my money back I said on the phone with cricket four different times at 30 and 45 minutes at a time an three different people told me he should have gave me my money back he's rude he talks smart to people and this is the second time I've had problems with this guy there's no good reviews for this guy how is he still working at cricket this is what cricket wants to represent them
KB
Kimberly Bowman
Nov 1, 2025
1.0
DO NOT GO TO THIS SPECIFIC LOCATION , HE WILL OVER CHARGE YOU , i was charged 110.00 to activate 2 phones , i was thinking that included my bill as well , woke up to ALL phones turned off an being told i had to pay another 80 PLUS reactivation, I go back to the store an got thee nastiest service EVER , Im going to make it my mission to sit outside this store WITH ALL MY PROOF to warn others so they are not ripped off !!!!!!!
DA
David Albertson
Oct 18, 2025
3.0
They help you in whatever way they can.But the bad thing about going into store is you have to pay a $5.00 fee to pay your phone bill in store.Othwr stores either have a kiosk or don't charge a fee.Like bills aren't high enough
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What services does Cricket Wireless Authorized Retailer in Norwood offer?
Cricket in Norwood offers customizable cell phone plans with unlimited talk, text, and data and no annual contract.
Where is Cricket Wireless Authorized Retailer located in Norwood?
The store is located at 4570 Montgomery Rd, Norwood, OH 45212.
What are the business hours for Cricket Wireless Authorized Retailer in Norwood?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Cricket Wireless Authorized Retailer in Norwood require contracts for their plans?
No, their plans come with no annual contract, providing flexibility for customers.
How can I contact Cricket Wireless Authorized Retailer in Norwood by phone?
You can reach them at +1 513-813-3911.
When did the Cricket Wireless Authorized Retailer in Norwood open?
The store opened on August 15, 2022.
What nearby places can I visit around Cricket Wireless Authorized Retailer in Norwood?
Nearby places include Fine Eyebrows beauty salon, Norwood License Agency- BMV, H&R Block financial services, and several dining options like Subway, McDonald's, Skyline Chili, and Piada Italian Street Food.
Is there a place nearby where I can handle government services before visiting Cricket Wireless?
Yes, the Norwood License Agency- BMV is nearby, where you can take care of DMV needs located close to Cricket Wireless.
Where can I find food options near Cricket Wireless Authorized Retailer in Norwood?
You can try nearby restaurants such as Subway, McDonald's, Skyline Chili, Piada Italian Street Food, and Hangry Joe's Hot Chicken & Wings.
Are there any professional services near Cricket Wireless Authorized Retailer in Norwood?
Yes, Express Employment Professionals - Cincinnati Central and H&R Block financial service offices are located nearby for employment and accounting needs.