Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, North Royalton, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 9465 W Sprague Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
1,480 reviews
5 stars
1,448
4 stars9
3 stars3
2 stars2
1 star18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Damien and Conner, for their patience, knowledge, and helpfulness during the purchasing process.
Efficiency
Many reviews highlighted the quick and smooth service provided, with several customers noting how fast their transactions were completed.
Knowledgeable Staff
The representatives were frequently described as knowledgeable, able to answer questions clearly and provide tailored solutions.
Positive Experiences
Overall, customers reported exceptional experiences, often stating they would return to this location for future needs.
- JKJulie KolzJan 4, 20265.0So glad I stopped here, they helped identify problem and helped set up new phone and some savings too. As always thank you for being so helpful here!
- JPJourdan PooreJan 2, 20265.0Cal & Damien were so helpful helping me setup my new phone! Highly recommend visiting & having them help you with a new device
- ADAngelica DjuricDec 30, 20255.0Damian was very knowledgeable & great customer service skills. Explained services in an easy manner. Polite & efficient.
- RMRichard MatzekDec 23, 20255.0Wonderful experience. Even though it took a long time, Damien Frish. Was very patient and knowledgeable. I am transferring over from T-Mobile because the deal that you were offering exceeded what T-Mobile was able to do.
- TKTee KayDec 15, 20255.0On December 4th, 2025, I drove to the North Royalton-Verizon and needed to get my phone "fixed". The customer service rep on duty, Jacob, was very patient and helpful. After he did a thorough job troubleshooting various solutions-he recommended an upgrade and I agreed. At no point did I feel pressured, rather I appreciated Jacob's attention to detail and his willingness to work within my budget! He demonstrated a professional, calm and friendly demeanor throughout the process!
Frequently Asked Questions About Verizon
What products and brands does Verizon in North Royalton offer?
Wireless Zone offers a wide range of products including smartphones, tablets, wireless devices, accessories, and Verizon home internet. Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, and more.
What services can I get at Verizon North Royalton?
Services include new lines, upgrades, device activation and financing, bill payments, business accounts, free bill analysis, Verizon Wireless plans, prepaid plans, device protection, in-store pickup, and more.
What are the store hours for Verizon at 9465 W Sprague Rd, North Royalton?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon North Royalton offer in-store pickup?
Yes, Verizon North Royalton offers in-store pickup service for your convenience.
How can I schedule an appointment with Verizon in North Royalton?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
What is the contact information for Verizon North Royalton?
You can call Verizon North Royalton at +1 440-840-7272 or email support@rxpwireless.com.
What nearby restaurants can I visit before or after shopping at Verizon North Royalton?
Nearby pizza and Italian restaurants include Tony Maloney's, Antonio's Pizzeria LoSchiavo, Antonios Pizza, and Little Caesars Pizza. For fast food, you can visit Subway, Taco Bell, or McDonald's.
Are there any shopping centers near Verizon in North Royalton?
Yes, Timber Ridge Plaza is a nearby shopping center which you can visit alongside your trip to Verizon.
What other services or stores are located near Verizon North Royalton?
Nearby services include real estate agents like Howard Hanna North Royalton Office and several others, Ram Jewelers for jewelry shopping, and Unique Nails and Tan for beauty and tanning services.
How can I stay updated on Verizon North Royalton's deals and news?
You can visit their website at https://shop.wirelesszone.com/oh/north-royalton/9465-w-sprague-rd or check out current offers at http://wirelesszone.com/offers/. They are also active on Facebook and Instagram under Wireless Zone.